New Public Management as a Response to Expectations of the Society Towards the Civil Service

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NEW PUBLIC MANAGEMENT AS A RESPONSE

TO EXPECTATIONS OF THE SOCIETY

TOWARDS THE CIVIL SERVICE

Mariola Wiater*

Abstract

The high dynamics and complexity of the changes in the environment are making it necessary to implement continuous changes in different areas of the activity of modern organizations. Changes also occur in the functioning of the FLYLOVHUYLFHDQGDFFRUGLQJWRWKHFRQFHSWRI1HZ3XEOLF0DQDJHPHQWWKH\ FRQFHUQWKHLPSOHPHQWDWLRQRIPDQDJHPHQWPHWKRGVDQGWHFKQLTXHVXVHGLQWKH private sector. An important factor determining the changes implemented are the expectations of the society. The article presents an implementation of the FRQFHSWRI1HZ3XEOLF0DQDJHPHQWDLPHGDWLQFUHDVLQJVRFLDOH[SHFWDWLRQV DVH[HPSOLILHGE\WKH6WUDWHJ\RI+XPDQ5HVRXUFHV0DQDJHPHQWRIWKH&LYLO Service and other internal documents.

Keywords: FLYLO VHUYLFH FXVWRPHU RULHQWDWLRQ 1HZ 3XEOLF 0DQDJHPHQW +XPDQ5HVRXUFH0DQDJHPHQW

1. Introduction

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