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The Communication of Non-Profit Organizations with Their Stakeholders in the Light of the Direct Research

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Academic year: 2021

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THE COMMUNICATIONS OF

NON-PROFIT ORGANIZATIONS WITH THEIR

STAKEHOLDERS IN THE LIGHT OF THE

DIRECT RESEARCH

1

Wioletta Kwak*

Abstract

The paper is devoted to the issue of communication of non-profit organizations with their stakeholders. It presents the addressees of promotional activities, forms of contacting various groups of interest as well as instruments and scope of marketing communication activities undertaken by organizations. The paper is based on the conducted direct research. Proper communication with the environment is vital for non-profit organizations functioning in the market. The surveyed entities used various forms of contacting their stakeholders, both direct and indirect ones. Particular instruments of marketing communication have been used to different extent by the organizations.

Keywords: non-business organization, non-profit organization, stakeholder, communication, marketing communication, promotion.

1. Introduction

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