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Multicriterial Evaluation of Applying Japanese Management Concepts, Methods and Techniques

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MULTICRITERIAL EVALUATION OF APPLYING

JAPANESE MANAGEMENT CONCEPTS,

METHODS AND TECHNIQUES

0DWHXV]3RGRELþVNL Abstract

-DSDQHVH PDQDJHPHQW FRQFHSWV PHWKRGV DQG WHFKQLTXHV UHIHU WR ZRUN RUJDQL]DWLRQ DQG LPSURYHPHQWV WR FRPSDQLHVq IXQFWLRQLQJ 7KH\ DSSHDU LQ numerous Polish companies, especially in the manufacturing ones. Cultural GLIIHUHQFHVDUHDPDMRULPSHGLPHQWLQWKHLULPSOHPHQWDWLRQ1HYHUWKHOHVVWKH DGYDQWDJHVRIXVLQJ-DSDQHVHPDQDJHPHQWFRQFHSWVPHWKRGVDQGWHFKQLTXHV motivate the management to implement them in the company. The author shows research results, which refer to advantages and disadvantages of using -DSDQHVHPDQDJHPHQWFRQFHSWVPHWKRGVDQGWHFKQLTXHVLQD3ROLVKSURGXFWLYH FRPSDQ\LQ'ROQRĈOñVNLH3URYLQFH7KHUHVWLOOUHPDLQVWKHTXHVWLRQRIZKLFK evaluation criteria can be used to assess the use of Japanese management FRQFHSWVPHWKRGVDQGWHFKQLTXHV7KHDXWKRUVKRZVVL[FULWHULD7KHDUWLFOH presents the scoring method of evaluating the Japanese management concepts, PHWKRGVWHFKQLTXHVZKLFKDUHEDVHGRQSUHVHQWHGFULWHULD

Keywords:-DSDQHVHPDQDJHPHQWFRQFHSWVPHWKRGVWHFKQLTXHVHYDOXDWLRQ criteria, scoring method of evaluation

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Continuous improvement (kaizen)

Internal improvements -better use of resources, more efficient processes, etc.

External improvements - higher quality of products, better customer care, etc.

Fewer mistakes and errors More satisfied client

Lower costs

Higher profit

Larger market share

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7. Conclusion

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