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Seniors as a challenge for innovative enterprises Anetta Barskaª, Janusz Śnihur

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7th International Conference on Engineering, Project, and Production Management Poland, Bialystok, September 21-23, 2016

22

Seniors as a challenge for innovative enterprises

Anetta Barskaª, Janusz Śnihura

ªFaculty of Economics and Management, University of Zielona Gora, Podgorna 50, 65–246 Zielona Gora, Poland, e-mail: A.Barska@wez.uz.zgora.pl

Abstract: Purpose: The segment of the seniors is constantly growing. The segment has specific needs and expectations towards offers made to them. Nowadays, a challenge for business is to create appropriate instruments of influence di- rected towards this market segment. The needs of this segment must be identified to adjust offers making sure they contain innovative solutions. The aim of this study is to discuss challenges a business faces in the development of the segment of the seniors.

Methodology: The research emerged from the deeper studies into the national and foreign literature. Frequency analysis allowed to reinforce theoretical deliberations and assess available research in the field of innovations for the seniors.

Identification of the attitudes and expectations of the seniors towards innovation required a survey. It was conducted in a group of 345 respondents over the age of 55, using the questionnaire developed by the authors. Lubuskie Voivodship was chosen for the research. The main goal of field research was to study attitudes and behaviours of the seniors towards innovations. Before the commencement of the research, a pilot research was carried out, which enabled the verification of the measurement tool and eliminated potential irregularities.

Results: The focus on the segment of the seniors will ensure producers and contractors with the development of products for the elderly as well as the use of new technologies. The research proved that contrary to stereotypical opinions, the researched seniors from Lubuskie Voivodship have a positive attitude towards innovations, especially the market of food products. Every fourth respondent claimed that he/she is knowledgeable about market novelties.

Practical implications: The research constitute a significant cognitive material, and the resulting knowledge can serve as a basis for the formulation of marketing strategies by entrepreneurs working in the silver sector.

Keywords: innovation; demographic transformations; senior; silver economy.

References

[1] Ahtonen A. Healthy and active ageing: turning the 'silver' economy into gold. European Policy Centre, Policy Brief. 2012.

[2] Barska A, Śnihur J. Innowacje w służbie srebrnej gospodarki [Innovations in the service of silver economy]. IX Kongres Ekonomistów Polskich, Warszawa; 2013.

[3] Beard JR, Petitot C. Ageing and Urbanization: Can Cities be Designed to Foster Active Ageing? Public Health Reviews 2010;32:427–50.

[4] Eitner C, Enste P, Naegle G, Leve V. The discovery and development of the silver market in Germany, In: Kohlbacher F, Herstatt C, edited. The silver market phenomenon. Marketing and innovation in the aging society. 2nd ed. Heidelberg: Springer; 2011, p. 309–320, 325–339.

[5] Ejdys J. Prospective Quality Attributes Of Nursing Home Care Services. The 9th International Scientific Conference Business and Management 2016:

Conference Proceedings; Vilnius; 2016. doi: 10.3846/bm.2016.59.

[6] Golimowska S. Srebrna gospodarka i miejsce w niej sektora zdrowotnego. Koncepcja i regionalne przykłady zastosowania [Silver economy and how health sektor fits in it. The concept and regional examples of application]. Zdrowie Publiczne i Zarządzanie 2011;1:76–85. doi 10.4467/20842627OZ.11.005.0342.

[7] Kołodziejska M. Obiecujący rynek [A promising market]. Marketing w Praktyce 2012;8:31–36.

[8] Meiners NH, Seeberger B. Marketing to Senior Citizens: Challenges and Opportunities. The Journal of Social, Political, and Economic Studies 2010;35(3):293–328.

[9] Mertin I. Wyzwania demograficzne Europy – Quo Vadis [Europe’s demographic challenges – Quo Vadis]; Avaible online:

https://www.princeton.edu/~achaney/tmve/wiki100k/docs/Demographics_of_Finland.html [03.06.2016].

[10] Szukalski P. Srebrna gospodarka [Silver economy]. Demografia i Gerontologia Społeczna. Biuletyn Informacyjny, 2012;7.

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