6\VWHP\]DU]ĈG]DQLDMDNRĤFLĈ
– WHUPLQ\GRW\F]ĈFHZ\QLNyZFHOFHOMDNRĤFLRZ\VXNFHVWUZDã\VXN
FHVZ\MĤFLHZ\UyEXVãXJDPLHU]DOQ\Z\QLNU\]\NRHIHNW\ZQRĤþ
VNXWHF]QRĤþ
– WHUPLQ\GRW\F]ĈFHGDQ\FKLQIRUPDFMLLGRNXPHQWXGDQHLQIRUPDFMD
GRZyGRELHNW\ZQ\V\VWHPLQIRUPDF\MQ\GRNXPHQWXGRNXPHQWR
ZDQDLQIRUPDFMDVSHF\ÀNDFMDNVLčJDMDNRĤFLSODQMDNRĤFLSODQ]DU]Ĉ
G]DQLDSURMHNWHPZHU\ÀNDFMDZDOLGDFMDRSLVVWDWXVXNRQÀJXUDFML
RNUHĤORQ\REV]DU
– WHUPLQ\LGHÀQLFMHGRW\F]ĈFHNOLHQWDLQIRUPDFMH]ZURWQH]DGRZROH
QLHNOLHQWDUHNODPDFMDREVãXJDNOLHQWDNRGHNVSRVWčSRZDQLDGRW\
F]ĈF\]DGRZROHQLDNOLHQWDVSyU
– WHUPLQ\GRW\F]ĈFHZãDĤFLZRĤFLZãDĤFLZRĤþZãDĤFLZRĤþMDNRĤFLRZD
F]\QQLNOXG]NLNRPSHWHQFMHZãDĤFLZRĤþPHWURORJLF]QDNRQÀJXUD
FMDNRQÀJXUDFMDRGQLHVLHQLD
– WHUPLQ\GRW\F]ĈFHRNUHĤODQLDRNUHĤODQLHSU]HJOĈGPRQLWRURZDQLH
SRPLDUSURFHVSRPLDURZ\Z\SRVDİHQLHSRPLDURZHLQVSHNFMDED
GDQLHRFHQDSRVWčSX
– WHUPLQ\GRW\F]ĈFHG]LDãDQLDG]LDãDQLD]DSRELHJDZF]HG]LDãDQLDNR
U\JXMĈFHNRUHNFMDSU]HNODV\ÀNRZDQLH]H]ZROHQLH]JRGDQDRGVWčS
VWZR]ZROQLHQLHSU]HUyENDQDSUDZDOLNZLGRZDQLH
– WHUPLQ\GRW\F]ĈFHDXG\WXDXG\WDXG\WSRãĈF]RQ\DXG\WZVSyOQ\
SURJUDPDXG\WyZ]DNUHVDXG\WXSODQDXG\WXNU\WHULDDXG\WXGR
ZyG]DXG\WXXVWDOHQLD]DXG\WXZQLRVHN]DXG\WXNOLHQWDXG\WX
DXG\WRZDQ\SU]HZRGQLN]HVSyãDXG\WXMĈF\DXG\WRUHNVSHUWWHFK
QLF]Q\REVHUZDWRU
1RUPD]DZLHUD]DãĈF]QLN]DãĈF]QLN$ZNWyU\PRSLVDQRZ]DMHPQH
UHODFMHPLčG]\SRMčFLDPLRUD]]DZDUWRLFKJUDÀF]QHSU]HGVWDZLHQLH
Ζ626\VWHP\]DU]ÇG]DQLDMDNRĝFLÇ:\PDJDQLD
72VWDWQLHSLĈWHMXİZ\GDQLHQRUP\,62]URNX]DVWčSXMHHG\
FMčWHMQRUP\]URNX1RUPDPRİHE\þVWRVRZDQDSU]H]VWURQ\ZH
ZQčWU]QHL]HZQčWU]QH:DUWRSRGNUHĤOLþİHLQWHQFMĈDXWRUyZWHMQRUP\
QLHE\ãRVXJHURZDQLHSRWU]HE\XMHGQROLFHQLDVWUXNWXU\UyİQ\FKV\VWHPyZ
]DU]ĈG]DQLDMDNRĤFLĈGRVWRVRZDQLDGRNXPHQWDFMLGRVWUXNWXU\SXQNWyZ
:LHOHGHÀQLFMLLWHUPLQyZ]DZDUW\FKZHZV]\VWNLFKJUXSDFK]DZLHUDLQIRUPDFMHR]QD
F]RQHMDNRÅXZDJDµNWyUHVĈZVND]yZNDPLXãDWZLDMĈF\PL]UR]XPLHQLHOXEZ\MDĤQLDMĈF\PL
V]F]HJyãRZLHMRPDZLDQHGHÀQLFMHLWHUPLQ\
1RUPDWD]RVWDãD]DWZLHUG]RQDSU]H]3UH]HVD3.1SDĮG]LHUQLNDULPDVWDWXV
3ROVNLHM1RUP\31(1,62
5R]G]LDã,,=DU]ĈG]DQLHMDNRĤFLĈ
QRUP\DQLWHİVWRVRZDQLDZRUJDQL]DFMLVSHF\ÀF]QHMWHUPLQRORJLL]DZDUWHM
ZWHMQRUPLH&HUW\ÀNDFMDQD]JRGQRĤþ]Z\PDJDQLDPL,62QLHVWD
QRZLZ\PRJXQRUP\
:\PDJDQLDGRW\F]ĈFHV\VWHPX]DU]ĈG]DQLDMDNRĤFLĈ]DZDUWHZ WHM
QRUPLHVWDQRZLĈX]XSHãQLHQLHZ\PDJDęGRW\F]ĈF\FKZ\UREyZLXVãXJ
:QRUPLH]DVWRVRZDQRSRGHMĤFLHSURFHVRZHNWyUHXZ]JOčGQLDF\NO3'&$
3ODQ'R&KHFN$FW²3ODQXM:\NRQDM6SUDZGĮ']LDãDMRUD]SRGHMĤFLH
RSDUWHQDU\]\NX
&\NO3'&$PRİHE\þVWRVRZDQ\GRZV]\VWNLFKSURFHVyZLGRV\VWHPX
]DU]ĈG]DQLDMDNRFDãRĤFL1DU\VXQNXSU]HGVWDZLRQRSRZLĈ]DQLDSXQNWyZ
GR]W\PF\NOHP
3RGHMĤFLHRSDUWHQDU\]\NXSR]ZDODRUJDQL]DFMLQDRNUHĤOHQLHF]\QQLNyZ
NWyUHPRJĈSRZRGRZDþRGFK\OHQLDRG]DSODQRZDQ\FKZ\QLNyZGRW\F]Ĉ
F\FK]DUyZQRSURFHVyZMDNLV\VWHPX]DU]ĈG]DQLDMDNRĤFLĈ8PRİOLZLD
UyZQLHİZSURZDG]HQLH]DSRELHJDZF]\FKĤURGNyZQDG]RUXDE\PLQL
PDOL]RZDþQHJDW\ZQHVNXWNLRUD]PDNV\PDOL]RZDþZ\NRU]\VWDQLHSRMD
ZLDMĈF\FKVLčV]DQV
1RUPDRNUHĤODZ\PDJDQLDRGQRV]ĈFHVLčGRV\VWHPX]DU]ĈG]DQLDMDNR
ĤFLĈSU]H]VSHãQLHQLHNWyU\FKRUJDQL]DFMDSRZLQQD
– Z\ND]Dþ]GROQRĤþGRVWDãHJRGRVWDUF]DQLDZ\UREyZLXVãXJVSHãQLD
MĈF\FKZ\PDJDQLDNOLHQWDRUD]VWRVRZQ\FKZ\PDJDęSUDZQ\FKLUH
JXODF\MQ\FK
– GĈİ\þGR]ZLčNV]HQLD]DGRZROHQLDNOLHQWDSU]H]VNXWHF]QHVWRVRZD
QLHV\VWHPXZUD]]SURFHVDPLGRVNRQDOHQLDV\VWHPXL]DSHZQLHQLD
]JRGQRĤFL]Z\PDJDQLDPLNOLHQWDRUD]PDMĈF\PL]DVWRVRZDQLHZ\
PDJDQLDPLSUDZQ\PLLUHJXODF\MQ\PL
6\VWHP]DU]ĈG]DQLDMDNRĤFLĈ Wsparcie
LG]LDãDQLD RSHUDF\MQH
(7, 8) :\URE\
LXVãXJL
:\QLNL406
=DGRZROHQLH NOLHQWD 6SUDZG]DM
']LDãDM
3ODQXM :\NRQDM
2UJDQL]DFMD LMHMNRQWHNVW
:\PDJDQLD NOLHQWD
3RWU]HE\LRF]HNLZDQLD LVWRWQ\FKVWURQ ]DLQWHUHVRZDQ\FK
Przywództwo (5) 3ODQRZDQLH
(6)
'RVNRQDOHQLH (10)
2FHQDHIHNWyZ G]LDãDOQRĤFL
(9)
5\VXQHN6WUXNWXUDQRUP\ZF\NOX3'&$
ĭUyGãR(1,62V
6\VWHP\]DU]ĈG]DQLDMDNRĤFLĈ
6WUXNWXUDQRUP\SRGSRU]ĈGNRZDQDMHVWRVLĈJDQLXSU]H]RUJDQL]DFMč
Z\İHMRNUHĤORQ\FKFHOyZLVNãDGDVLčRSUyF]ZSURZDG]HQLD]G]LHZLčFLX
QLHNLHG\EDUG]RUR]EXGRZDQ\FKF]čĤFL6ĈWRQDVWčSXMĈFHSXQNW\
²=DNUHVQRUP\SU]\ZRãDQLDQRUPDW\ZQHWHUPLQ\LGHÀQLFMH
².RQWHNVWRUJDQL]DFML
²3U]\ZyG]WZR
²3ODQRZDQLH
²:VSDUFLH
²']LDãDQLDRSHUDF\MQH
²2FHQDHIHNWyZG]LDãDQLD
²'RVNRQDOHQLH
5DP\UR]G]LDãXQLHSR]ZDODMĈQDV]HURNLHRPyZLHQLHZV]\VWNLFKW\FK
SXQNWyZ'ODWHJRWHİVNXSLP\VLčQDSU]\EOLİHQLXF]\WHOQLNRZLMHG\QLH
QDMZDİQLHMV]\FKQDV]\P]GDQLHP]DSLVyZWHMİHQRUP\
=JRGQLH]GHÀQLFMĈ]DZDUWĈZQRUPLH,62SNWNRQWHNVWRU
JDQL]DFMLWRNRPELQDFMDF]\QQLNyZZHZQčWU]Q\FKL]HZQčWU]Q\FKNWyUH
PRJĈZSã\ZDþQDSRGHMĤFLHRUJDQL]DFMLGRXVWDODQLDLRVLĈJDQLDVZRLFKFH
OyZ:QRUPLH,62SNWGRGDMHVLčİHRUJDQL]DFMDSRZLQQDPRQL
WRURZDþLSU]HJOĈGDþLQIRUPDFMHGRW\F]ĈFHW\FKF]\QQLNyZ=UR]XPLHQLX
NRQWHNVWX]HZQčWU]QHJRPRİHVãXİ\þUR]ZDİHQLHF]\QQLNyZ]RWRF]HQLD
SUDZQHJRWHFKQRORJLF]QHJRNRQNXUHQF\MQHJRU\QNRZHJRNXOWXURZHJR
VSRãHF]QHJRHNRQRPLF]QHJRDWDNİHPLčG]\QDURGRZHJRNUDMRZHJRUH
JLRQDOQHJROXEORNDOQHJR=NROHL]UR]XPLHQLXNRQWHNVWXZHZQčWU]QHJR
PRİHVãXİ\þUR]ZDİDQLH]DJDGQLHę]ZLĈ]DQ\FK]ZDUWRĤFLDPLNXOWXUĈ
ZLHG]ĈLG]LDãDQLHPRUJDQL]DFML
2UJDQL]DFMD SRZLQQD RNUHĤOLþ ]DNUHV V\VWHPX ]DU]ĈG]DQLD MDNRĤFLĈ
XZ]JOčGQLDMĈFF]\QQLNLZHZQčWU]QHL ]HZQčWU]QHLVWRWQHZ\PDJDQLD
VWURQ]DLQWHUHVRZDQ\FKRUD]Z\URE\LXVãXJLRUJDQL]DFML
1DOHİ\SRGNUHĤOLþİH]JRGQRĤþ]QRUPĈ,62PRİHE\þVWZLHUG]R
QDW\ONRZWHG\JG\Z\PDJDQLDX]QDQH]DQLHPDMĈFH]DVWRVRZDQLDQLH
ZSã\ZDMĈQD]GROQRĤþOXERGSRZLHG]LDOQRĤþRUJDQL]DFMLGR]DSHZQLHQLD
]JRGQRĤFLMHMZ\UREyZLXVãXJRUD]]ZLčNV]DQLH]DGRZROHQLDNOLHQWyZ
:QRUPLH]ZUDFDVLčXZDJčQDWRİHRUJDQL]DFMDZ]DNUHVLHZMDNLP
MHVWWRQLH]EčGQHSRZLQQDXWU]\P\ZDþXGRNXPHQWRZDQHLQIRUPDFMHRUD]
MHSU]HFKRZ\ZDþDE\PLHþSHZQRĤþİHSURFHV\VĈUHDOL]RZDQHWDNMDNWR
]DSODQRZDQR
:\UDĮQLHSRGNUHĤODVLčZQLHMNRQLHF]QRĤþ]DDQJDİRZDQLDNLHURZQLF
WZDRUJDQL]DFMLPLčG]\LQQ\PLSU]H]
– ]DSHZQLHQLHXVWDQRZLHQLDSROLW\NLMDNRĤFLLFHOyZMDNRĤFLRZ\FKGOD
V\VWHPX]DU]ĈG]DQLDMDNRĤFLĈ
– SURPRZDQLHVWRVRZDQLDSRGHMĤFLDSURFHVRZHJRRUD]RSDUWHJRQD
U\]\NX
5R]G]LDã,,=DU]ĈG]DQLHMDNRĤFLĈ
– ]DSHZQLHQLHGRVWčSQRĤFL]DVREyZSRWU]HEQ\FKZ V\VWHPLH]DU]Ĉ
G]DQLDMDNRĤFLĈ
– SURPRZDQLHFLĈJãHJRGRVNRQDOHQLD
:VWRSQLXGHF\GXMĈF\PUHDOL]DFMDSRGVWDZRZ\FKFHOyZGRW\F]ĈF\FK
MDNRĤFLMHVW]DOHİQDRGZãDĤFLZHJR]DU]ĈG]DQLD]DVREDPLZW\PSU]HGH
ZV]\VWNLP]DVREDPLOXG]NLPL7R]NROHL]DOHİ\RGVWZRU]HQLDRGSRZLHG
QLHMLQIUDVWUXNWXU\QSSRPLHV]F]HQLDVSU]čWL RSURJUDPRZDQLHĤURG
NLWUDQVSRUWXWHFKQLNLLQIRUPDF\MQHLNRPXQLNDF\MQHRUD]ĤURGRZLVND
IXQNFMRQRZDQLDSURFHVyZF]\QQLNLVSRãHF]QHSV\FKRORJLF]QHLÀ]\F]QH
=ZUDFDVLčSU]\W\PXZDJčQD]QDF]HQLHNRPSHWHQFMLĤZLDGRPRĤFLRUD]
NRPXQLNDFMLZHZQčWU]QHML]HZQčWU]QHMDWDNİHLFKZSã\ZQDHIHNW\G]LD
ãDOQRĤFLLVNXWHF]QRĤþV\VWHPX]DU]ĈG]DQLDMDNRĤFLĈ
1DG]LDãDQLDRSHUDF\MQH]ZLĈ]DQH]UHDOL]DFMĈZ\UREyZLXVãXJVNãDGD
VLčZLHOHSURFHVyZZW\PSODQRZDQLHLQDG]yUNRPXQLNDFMD]NOLHQWHP
RNUHĤOHQLHZ\PDJDęGRW\F]ĈF\FKZ\UREyZLXVãXJSURMHNWRZDQLHLUR]
ZyMZ\UREyZLXVãXJSURGXNFMDLGRVWDUF]DQLHXVãXJLRUD]QDG]yUQDG
ÅQLH]JRGQ\PLZ\MĤFLDPLµF]\OLUH]XOWDWDPLSURGXNFMLOXESURFHVXĤZLDG
F]HQLDXVãXJL
5HDOL]DFMDZ\UREyZLXVãXJREHMPXMĈFDZ\İHMZ\PLHQLRQHSURFHV\RVWD
WHF]QLHSURZDG]LGRRFHQ\HIHNWyZG]LDãDQLD:\PDJDWR]DSODQRZDQLD
LZGURİHQLDG]LDãDęZ]DNUHVLHPRQLWRURZDQLDSRPLDUXDQDOL]\LRFHQ\
2EHMPXMĈRQHZV]F]HJyOQRĤFLPRQLWRURZDQLH]DGRZROHQLDNOLHQWDDXG\
W\ZHZQčWU]QHLSU]HJOĈG]DU]ĈG]DQLD
']LDãDQLDWHSRZLQQ\]NROHLSURZDG]LþGRRNUHĤOHQLDLZ\EUDQLDSU]H]
RUJDQL]DFMčVSRVREXGRVNRQDOHQLDDWDNİHZGURİHQLDQLH]EčGQ\FKG]LDãDę
PDMĈF\FKQDFHOXVSHãQLHQLHZ\PDJDęNOLHQWDL]ZLčNV]HQLDMHJR]DGRZROH
QLD8ãDWZLHQLHPZSURFHVLHZGUDİDQLDZRUJDQL]DFMLV\VWHPX]DU]ĈG]DQLD
MDNRĤFLĈRSDUWHJRQDZ\PDJDQLDFK]DZDUW\FKZQRUPLH,62PRİHE\þ
Z\NRU]\VWDQLHWUHĤFL]]DãĈF]QLND$]DZLHUDMĈFHJRZ\MDĤQLHQLDGRW\F]ĈFH
QRZHMVWUXNWXU\WHUPLQRORJLLLNRQFHSFMLQRUP\RUD]]]DãĈF]QLND%]D
ZLHUDMĈFHJRRSLVSR]RVWDã\FKQRUP,62RSUDFRZDQ\FKSU]H],627&
NWyUHPRJĈE\þSRPRFQH]DUyZQRZSURFHVLHZGUDİDQLDMDNLGRVNRQDOH
QLDV\VWHPyZ]DU]ĈG]DQLDSURFHVyZOXEG]LDãDę
3URFHVZGUDİDQLDZRUJDQL]DFMLV\VWHPX]DU]ĈG]DQLDMDNRĤFLĈ406
RSDUWHJRQDZ\PDJDQLDFKQRUP\,62MHVWZDİQ\]SXQNWXZLG]HQLD
RVLĈJQLčFLDSHãQLNRU]\ĤFLSã\QĈF\FK]ZGURİHQLDWHJRV\VWHPX
3RP\ĤOQHZGURİHQLHLXWU]\PDQLH406MHVW]DOHİQHRGXZ]JOčGQLHQLD
F]\QQLNyZLRNROLF]QRĤFLFKDUDNWHU\VW\F]Q\FKGODGDQHMRUJDQL]DFML,62
SURSRQXMH,62DE\ZSURFHVLHZGUDİDQLDXZ]JOčGQLþQDVWčSXMĈ- FHVLHGHPNURNyZ
=DDQJDİRZDQLHVLčQDMZ\İV]HJRNLHURZQLFWZDZFHOX
– RVLĈJQLčFLDSRUR]XPLHQLDFRGRSU]HVãDQHNZGUDİDQLD406
6\VWHP\]DU]ĈG]DQLDMDNRĤFLĈ
– RNUHĤOHQLDNRQWHNVWXRUJDQL]DFMLFHOyZVWUDWHJLF]Q\FKLSURFHVyZ
EL]QHVRZ\FK
– XVWDOHQLDSRWU]HELRF]HNLZDęNOLHQWyZLVWURQ]DLQWHUHVRZDQ\FK
– ]UR]XPLHQLD]DVDG]DU]ĈG]DQLDMDNRĤFLĈRSLVDQ\FKZ,62
– SU]HJOĈGXNRQVHNZHQFMLSRGHMĤFLDRSDUWHJRQDU\]\NX
– RNUHĤOHQLDFHOyZRUJDQL]DFML
– RSLVDQLD]DNUHVX406
– ]GHÀQLRZDQLDSROLW\NL
– RNUHĤOHQLDFHOyZMDNRĤFLRZ\FK
=LGHQW\ÀNRZDQLHNOXF]RZ\FKSURFHVyZ
– RNUHĤOHQLH SURFHVyZ QLH]EčGQ\FK GR RWU]\PDQLD SURGXNWyZ
LXVãXJ
– ]UR]XPLHQLHZ\PDJDę]DZDUW\FKZQRUPLH,62
– RNUHĤOHQLHU\]\NLPRİOLZRĤFLRGQRV]ĈF\FKVLčGRSURFHVyZ
=DSODQRZDQLH406
– RNUHĤOHQLHOXNZIXQNFMRQXMĈF\PV\VWHPLHZVWRVXQNXGRZ\PD
JDę406
– RNUHĤOHQLHSRWU]HEZ]DNUHVLHVWHURZDQLDSURFHVHP
– ]GHÀQLRZDQLHSRWU]HEZĤURGRZLVNXSUDF\
– ]GHÀQLRZDQLHSRWU]HEZ]DNUHVLHXPLHMčWQRĤFLLLQIUDVWUXNWXU\
8GRNXPHQWRZDQLH406
– GRNXPHQWRZDQLHSURFHVyZG]LDãDęLSRWU]HEQ\FKSU]HGVLčZ]Lčþ
QDG]RUF]\FK
– SU]\JRWRZDQLHXGRNXPHQWRZDQHMLQIRUPDFMLSURFHGXU\L]DSLV\ Z\PDJDQ\FKSU]H]QRUPčL]JRGQ\FK]SRWU]HEDPL
– ]DSHZQLHQLH]JRGQRĤFL406]Z\PDJDQLDPL,62
:GUDİDQLH406
– ]DU]ĈG]DQLHSURFHVDPL
– QDG]yUQDGPRQLWRURZDQLHPLVSU]čWHPSRPLDURZ\P
– V]NROHQLHSHUVRQHOX
– ZHU\ÀNRZDQLHVNXWHF]QRĤFLUHDOL]RZDQ\FKSURFHVyZ
=DU]ĈG]DQLH406
– PRQLWRURZDQLHLSRPLDUZ\QLNyZ
– HIHNW\ZQRĤþSURFHVXDXG\WRZDQLD
– VNXSLHQLHXZDJLQDVDW\VIDNFMLNOLHQWD
– ]DU]ĈG]DQLHV\VWHPHPLELHİĈF\PL]PLDQDPL
– SU]HJOĈGZ\QLNyZ]DU]ĈG]DQLD
'RVNRQDOHQLH406
– XELHJDQLHVLčRFHUW\ÀNDWWU]HFLHMVWURQ\
– GĈİHQLHGRGRVNRQDOHQLD]JRGQLH]]DOHFHQLDPL,62
– Z]LčFLHSRGXZDJčZGURİHQLHPRGHOXGRVNRQDãRĤFLZG]LDãDOQR
ĤFLRUJDQL]DFML
,VWRWDV\VWHPRZHJRSRGHMĤFLDGR]DU]ĈG]DQLDĤURGRZLVNRZHJR
5\]\NRĤURGRZLVNRZHZ\QLNDMĈFH]SU]HSURZDG]RQHMRFHQ\RGG]LDã\ZD
QLDQDĤURGRZLVNRQRZRSRZVWDMĈFHMLQZHVW\FMLMHVWLVWRWQ\PHOHPHQWHP
ZSã\ZDMĈF\PQDGHF\]MčRSRGMčFLXZVSyãSUDF\OXE]DDQJDİRZDQLXVLč
ZSURFHVLQZHVW\F\MQ\0LPRİHSU]\SDGNLZVWU]\PDQLDG]LDãDOQRĤFL]H
Z]JOčGXQDLFKQHJDW\ZQHRGG]LDã\ZDQLHQDĤURGRZLVNRQDOHİĈGRU]DG
NRĤFL]DEORNRZDQLHLQZHVW\FMLZ]ZLĈ]NX]EUDNLHPDNFHSWDFMLXZDUXQ
NRZDęĤURGRZLVNRZ\FK]GDU]DVLčFRUD]F]čĤFLHM
%DUG]RF]čVWRZDUXQNLHPXWU]\PDQLDOXEQDZLĈ]DQLDZVSyãSUDF\]SRG
GRVWDZFĈMHVWSRVLDGDQLHSU]H]QLHJRV\VWHPRZ\FKUR]ZLĈ]DęZ]DNUHVLH
]DU]ĈG]DQLDĤURGRZLVNRZHJR&]čVWRGRVWDZFDPLVĈPDãHRUJDQL]DFMH
NWyU\PZSU]\SDGNXEUDNXV\VWHPX]DU]ĈG]DQLDĤURGRZLVNRZHJRWUXG
QREčG]LHVLčXWU]\PDþZUROLGRVWDZF\GXİ\FKPLčG]\QDURGRZ\FKRU
JDQL]DFML:JãyZQHMPLHU]HZ\QLNDWR]RJyOQRĤZLDWRZHMWHQGHQFMLGR
ZSURZDG]DQLD]DVDG]UyZQRZDİRQHJRUR]ZRMX:VSRPQLDQHPRİOLZR
ĤFLUHGXNFMLNRV]WyZZãDVQ\FKSRSUDZDUHODFML]RUJDQDPLQDG]RUXMĈF\PL
RGELRUFDPLL]HVSRãHF]HęVWZHPWZRU]ĈZDUXQNLGRXJUXQWRZDQLDOXESR
SUDZ\SR]\FMLU\QNRZHM3RVLDGDQLHV\VWHPX]DU]ĈG]DQLDĤURGRZLVNRZH
JRFRUD]F]čĤFLHMVWDMHVLčUyZQLHİZDİQ\PDUJXPHQWHPZZ\VWčSRZDQLX
R]DPyZLHQLDSXEOLF]QH
'RNRU]\ĤFL]ZLĈ]DQ\FK]ZGURİHQLHPV\VWHPX]DU]ĈG]DQLDĤURGRZL
VNRZHJRQDOHİ\]DOLF]\þPRİOLZRĤþ]PQLHMV]HQLDF]čVWRWOLZRĤFLNRQWUR
OLĤURGRZLVNRZ\FKSURZDG]RQ\FKSU]H]RUJDQ\DGPLQLVWUDFMLSXEOLF]QHM
RUD]]ãDJRG]HQLHLQQ\FKIRUPQDG]RUX3XEOLNRZDQLHLQIRUPDFMLRHIHNWDFK
VWDUDęGRW\F]ĈF\FKRJUDQLF]DQLDQHJDW\ZQHJRZSã\ZXQDĤURGRZLVNRSR
PDJDWZRU]\þNRU]\VWQ\ZL]HUXQHNSU]HGVLčELRUVWZDZVSRãHF]HęVWZLH
DSU]H]WRSR]\W\ZQLHZSã\ZDQDMHJRSR]\FMčU\QNRZĈFRPRİHZ]PRF
QLþUHDOL]DFMčVWUDWHJLLVSRãHF]QLHRGSRZLHG]LDOQHJREL]QHVXFRUSRUDWHVR
FLDOUHVSRQVLELOLW\&65
ģURGRZLVNRZHHIHNW\G]LDãDOQRĤFLRUJDQL]DFMLSRZLQQ\JHQHURZDþHIHNW\
HNRQRPLF]QH']LHMHVLčWRJãyZQLH]DVSUDZĈUR]ZLMDQHJRV\VWHPXSUDZ
QHJRRFKURQ\ĤURGRZLVNDZ3ROVFH3U]HVWDMHE\þRSãDFDOQHXLV]F]DQLHNDU
LEDUG]RZ\VRNLFKRSãDW]DJRVSRGDUF]HNRU]\VWDQLH]HĤURGRZLVNDRUD]
SR]RVWDZLDQLHSU]H]NLHURZQLFWZRRUJDQL]DFMLQLHUR]ZLĈ]DQ\FKSUREOH
PyZ]DQLHF]\V]F]DQLDĤURGRZLVND.RU]\ĤFLHNRQRPLF]QHZLĈİĈVLčUyZ
QLHİ]PQLHMV]\P]Xİ\FLHPVXURZFyZF]\RJUDQLF]HQLHPLORĤFLRGSDGyZ
NWyU\FKXW\OL]DFMDMHVWEDUG]RNRV]WRZQD.ROHMQDJUXSDHIHNWyZWRW]Z
HIHNW\VRFMRORJLF]QHZ\QLNDMĈFH]RERZLĈ]NXNRQVXOWRZDQLD]HVSRãHF]Hę
VWZHPNZHVWLLGRW\F]ĈF\FKZSã\ZXRUJDQL]DFMLQDĤURGRZLVNR6]F]HJyO
QLHZ]DNãDGDFK]ORNDOL]RZDQ\FKZPDã\FKPLDVWDFKZGURİHQLHV\VWHPX
]DU]ĈG]DQLDĤURGRZLVNRZHJRRGG]LDãXMHQDĤZLDGRPRĤþPLHV]NDęFyZ
SRQLHZDİWRSU]HGHZV]\VWNLPRQLVWDQRZLĈ]DãRJčRUJDQL]DFMLDXNV]WDã
WRZDQDĤZLDGRPRĤþĤURGRZLVNRZDSU]HQRVLVLčGRİ\FLDURG]LQQHJR
5R]G]LDã,96\VWHP\]DU]ĈG]DQLDĤURGRZLVNRZHJR
*(1(=$6<67(0:=$5=Æ'=$1Ζ$
Ĝ52'2:Ζ6.2:(*2
3URFHV ZSURZDG]DQLD LQVWUXPHQWyZ GREURZROQLH VWRVRZDQ\FK SU]H]
NLHURZQLFWZRRUJDQL]DFML]DVWčSXMĈF\FKGRSHZQHJRVWRSQLDWUDG\F\MQ\
V\VWHPQDND]RZR]DND]RZ\]RVWDã]DSRF]ĈWNRZDQ\MHV]F]HZODWDFK
;;ZLHNX=QDOD]ãRWRRG]ZLHUFLHGOHQLHZGRNXPHQWDFKSURJUDPRZ\FK
8(DPLDQRZLFLHZ:VSyOQRWRZ\P3URJUDPLH']LDãDQLDQD5]HF]ģUR
GRZLVND:VWURQč]UyZQRZDİRQHJRUR]ZRMXRSXEOLNRZDQ\PZURNX
3URJUDPWHQSRGNUHĤODãUROčSU]HP\VãXZNUHRZDQLXZ]URVWXJRVSRGDU
F]HJRRUD]NRQLHF]QRĤþSU]HMčFLDSU]H]SU]HP\VãRGSRZLHG]LDOQRĤFL]D
VWDQĤURGRZLVND=DNãDGDãRQSRV]HU]HQLHVSHNWUXPVWRVRZDQ\FKLQVWUX
PHQWyZZG]LHG]LQLHRFKURQ\ĤURGRZLVNDNãDGĈFV]F]HJyOQ\QDFLVNQD
PHFKDQL]P\U\QNRZHZFHOX]RERZLĈ]DQLDNLHURZQLFWZDRUJDQL]DFMLGR
SU]\MčFLDDNW\ZQHMSRVWDZ\Z]DNUHVLHRVLĈJDQLD]JRGQRĤFL]ZãDĤFLZ\
PLZ\PDJDQLDPLSUDZQ\PLGRW\F]ĈF\PLĤURGRZLVNDZZZHPDVPRV
JRYSO:W\PVDP\PURNX]RVWDãXWZRU]RQ\.RPLWHW7HFKQLF]Q\,62
7&(QYLURQPHQWDOPDQDJHPHQWNWyUHJR]DNUHVSUDFREHMPRZDãLREHM
PXMHGRGQLDG]LVLHMV]HJRQRUPDOL]DFMčZG]LHG]LQLHV\VWHPyZLQDU]čG]L
GRW\F]ĈF\FK]DU]ĈG]DQLDĤURGRZLVNRZHJRZVSLHUDMĈF\FKWUZDã\L]UyZQR
ZDİRQ\UR]ZyM.RPLWHW7HFKQLF]Q\,627&MHVWRGSRZLHG]LDOQ\]D
RSUDFRZDQLHLVWDãĈDNWXDOL]DFMčQRUP,62VHULLGRW\F]ĈF\FK]DU]Ĉ
G]DQLDĤURGRZLVNRZHJR:Z\QLNXMHJRSUDFZURNX]RVWDãDZ\GD
QDQRUPD,622VLHPODWSyĮQLHMSRMDZLãRVLčGUXJLHZ\GDQLHQRUP\
,62ZHGãXJNWyUHMZRUJDQL]DFMDFKZGUDİDQRV\VWHP\]DU]ĈG]DQLD
ĤURGRZLVNRZHJR1RUPDWDE\ãDEDUG]LHMNRPSDW\ELOQD]QRUPĈ,62
]URNX2EHFQLHIXQNFMRQXMĈFĈQRUPĈ]DZLHUDMĈFĈZ\PDJDQLDZ]D
NUHVLHV\VWHPRZHJRSRGHMĤFLDGR]DU]ĈG]DQLDĤURGRZLVNRZHJRMHVW ,62
RSXEOLNRZDQDZURNX:QRUPLHWHMZSURZDG]RQRNLONDQR
Z\FKNRQFHSFMLNWyU\FKZGURİHQLHPDSRPyFNLHURZQLFWZXRUJDQL]DFML
VNXWHF]QLHMLHIHNW\ZQLHM]DU]ĈG]DþDVSHNWDPLĤURGRZLVNRZ\PL=ZUyFRQR
XZDJčQDUROčNRQWHNVWXRUJDQL]DFMLRUD]U\]\NLV]DQVZRGQLHVLHQLXGR
DVSHNWyZĤURGRZLVNRZ\FKDWDNİHLFKZSã\ZXQDG]LDãDOQRĤþRUJDQL]DFML
5yZQROHJOHGRSUDFSURZDG]RQ\FKZ ODWDFKSU]H]0LčG]\QDUR
GRZ\.RPLWHW1RUPDOL]DF\MQ\WUZDã\SUDFHZ.RPLVML(XURSHMVNLHMQDG
RSUDFRZDQLHPXQLMQHJRQDU]čG]LDZ]DNUHVLHV\VWHPX]DU]ĈG]DQLDLDX
G\WXĤURGRZLVNRZHJR:HIHNFLH3DUODPHQW(XURSHMVNLL5DGD8(ZURNX
SU]\Mčã\SLHUZV]H5R]SRU]ĈG]HQLH5DG\(:*QU]GQLD
F]HUZFDURNXGRSXV]F]DMĈFHGREURZROQ\XG]LDãVSyãHNVHNWRUD
SU]HP\VãRZHJRZV\VWHPLH]DU]ĈG]DQLDĤURGRZLVNLHPLDXG\WXĤURGR
*HQH]DV\VWHPyZ]DU]ĈG]DQLDĤURGRZLVNRZHJR
ZLVNRZHJRZH:VSyOQRFLH:PDUFXURNXRSXEOLNRZDQR5R]SR
U]ĈG]HQLHQU3DUODPHQWX(XURSHMVNLHJRL5DG\GRSXV]F]DMĈFH
GREURZROQ\XG]LDãRUJDQL]DFMLZV\VWHPLH]DU]ĈG]DQLDĤURGRZLVNLHPLDX
G\WXĤURGRZLVNRZHJRZH:VSyOQRFLH(0$6HFRPDQDJHPHQWDQGDXGLW
VFKHPHF]čVWR]ZDQHQLHIRUPDOQLHUR]SRU]ĈG]HQLHP(0$6,,1DWRPLDVW
ZOLVWRSDG]LHURNXZ\GDQR5R]SRU]ĈG]HQLH3DUODPHQWX(XURSHMVNLH
JRL5DG\:(QU]GQLDOLVWRSDGDURNXZVSUDZLHGR
EURZROQHJRXG]LDãXRUJDQL]DFMLZV\VWHPLHHNR]DU]ĈG]DQLDLDXG\WXZH
:VSyOQRFLH EMAS XFK\ODMĈFHUR]SRU]ĈG]HQLH:(QURUD]GH
F\]MH.RPLVML:(L:(5R]SRU]ĈG]HQLHWRSRWRF]QLH
QD]\ZDQHMHVW(0$6,,,2ERZLĈ]XMĈFHUR]SRU]ĈG]HQLH(0$6,,,]RVWDãR
]DNWXDOL]RZDQHR5R]SRU]ĈG]HQLH.RPLVML8(]GQLDVLHUS
QLDURNX]PLHQLDMĈFH]DãĈF]QLNL,,,L,,,RUD]5R]SRU]ĈG]HQLH.RPL
VML8(]GQLDJUXGQLDURNX]PLHQLDMĈFH]DãĈF]QLN,9
GR5R]SRU]ĈG]HQLD3DUODPHQWX(XURSHMVNLHJRL5DG\:(QU
ZVSUDZLHGREURZROQHJRXG]LDãXRUJDQL]DFMLZV\VWHPLHHNR]DU]ĈG]DQLD
LDXG\WXZH:VSyOQRFLH(0$62EHFQLHRERZLĈ]XMĈUR]SRU]ĈG]HQLH
RUD]UR]SRU]ĈG]HQLDL
1DOHİ\UyZQLHİSRGNUHĤOLþİHGRVWDQGDUGyZ]REV]DUXV\VWHPRZHJR
SRGHMĤFLDGR]DU]ĈG]DQLDĤURGRZLVNRZHJRQDOHİĈQRUP\GRW\F]ĈFH]DU]Ĉ
G]DQLDHQHUJLĈ6ĈWRQRUP\,62VHULLRUD],62VHULLGRW\F]ĈFH
RV]F]čGQRĤFLHQHUJLL2SUDFRZ\ZDQLHPW\FKQRUP]DMPXMHVLč0LčG]\QD
URGRZ\.RPLWHW1RUPDOL]DF\MQ\,627&=DU]ĈG]DQLHHQHUJLĈLRV]F]čG
QRĤþHQHUJLLSRZRãDQ\ZZ\QLNXSRãĈF]HQLDGZyFKNRPLWHWyZ,627&
2FHQDRV]F]čGQRĤFLHQHUJLLL,627&=DU]ĈG]DQLHHQHUJLĈ
']LDãDOQRĤþ0LčG]\QDURGRZHJR.RPLWHWX1RUPDOL]DF\MQHJRGRW\F]ĈFD
]DU]ĈG]DQLDHQHUJLĈLRV]F]čGQRĤFLHQHUJLLMHVWVNRQFHQWURZDQDQD
– ]DDQJDİRZDQLXNLHURZQLFWZDZSURFHV\EL]QHVRZHSR]ZDODMĈFHQD
FLĈJãĈSRSUDZčZ\GDMQRĤFLHQHUJHW\F]QHM
– XVWDQDZLDQLXUDPGODSODQRZDQLDSRPLDUXLPRQLWRURZDQLDFKDUDNWH
U\VW\NLHQHUJHW\F]QHMZRSDUFLXRGRVWčSQHLXOHSV]RQHSU]\V]ãHGDQH
– XWU]\PDQLXSRSUDZ\Z\GDMQRĤFLHQHUJHW\F]QHMZF]DVLHG]LčNLQDG
]RURZLRSHUDF\MQHPXLVWRVRZDQ\PSRZLĈ]DQ\PPHWRGRP
– LORĤFLRZ\FKPHWRGDFKRFHQ\REHMPXMĈF\FKSHãHQ]DNUHVRSFMLGRW\
F]ĈF\FKSRSUDZ\HIHNW\ZQRĤFLHQHUJHW\F]QHM
– KDUPRQL]DFMLPHWRGREOLF]DQLDRV]F]čGQRĤFLHQHUJLL
– ZVSLHUDQLX]DUyZQR]HZQčWU]QHMMDNL ZHZQčWU]QHMSU]HMU]\VWRĤFL
RUD]]DXIDQLDGRUDSRUWRZDQLDZ\GDMQRĤFLHQHUJHW\F]QHMLRV]F]čG
QRĤFLHQHUJLLSRSU]H]DXG\W\ZHZQčWU]QHRFHQ\]JRGQRĤFLL LQQH
SURFHV\ZHU\ÀNDF\MQH
3RGVWDZRZĈQRUPĈZ]DNUHVLHV\VWHPRZHJRSRGHMĤFLDGR]DU]ĈG]DQLD
HQHUJLĈZRUJDQL]DFMLMHVWQRUPD,62
5R]G]LDã,96\VWHP\]DU]ĈG]DQLDĤURGRZLVNRZHJR
=DUyZQRQRUP\,62VHULL,62VHULLMDNLUR]SRU]ĈG]H
QLH(0$6SUH]HQWXMĈVWUDWHJLF]QHSRGHMĤFLHGRVSUDZĤURGRZLVNRZ\FK
LREHMPXMĈ]DJDGQLHQLDLVWRWQH]SXQNWXZLG]HQLD]DU]ĈG]DQLDĤURGRZL
VNRZHJR:\PDJDQLD]DZDUWH]DUyZQRZQRUPLH,62,62
MDNLUR]SRU]ĈG]HQLX(0$6PDMĈFKDUDNWHUXQLZHUVDOQ\FRR]QDF]DİH
V\VWHP]DU]ĈG]DQLDĤURGRZLVNRZHJRPRİHE\þZGURİRQ\ZNDİGHMMHG
QRVWFHRUJDQL]DF\MQHMWDNLHMMDNQS]DNãDGSURGXNF\MQ\KDQGORZ\XU]ĈG
PLHMVNLF]\ZRMHZyG]NLV]NRãDLQVW\WXWSU]HGVLčELRUVWZRWUDQVSRUWRZH
ZRGRFLĈJyZLNDQDOL]DFMLHQHUJHW\NLFLHSOQHMVNãDGRZLVNRRGSDGyZF]\
RF]\V]F]DOQLDĤFLHNyZ0DMĈRQHSRPyFRUJDQL]DFMRPQLH]DOHİQLHRGLFK
FKDUDNWHUXZLHONRĤFLLURG]DMXZ]DU]ĈG]DQLXZSã\ZHPLFKG]LDãDęZ\
UREyZLXVãXJQDĤURGRZLVNRRUD]]PLQLPDOL]RZDQLXQHJDW\ZQHJRRGG]LD
ã\ZDQLDQDĤURGRZLVNRDWDNİHZHIHNW\ZQ\PZ\NRU]\VWDQLXGRVWčSQ\FK
]DVREyZQDNDİG\PHWDSLHG]LDãDOQRĤFLRUJDQL]DFML&HOHPW\FKV\VWHPyZ
]DU]ĈG]DQLDMHVWZVSLHUDQLHFLĈJãHMSRSUDZ\ĤURGRZLVNRZ\FKHIHNWyZZ\
QLNDMĈF\FK]G]LDãDOQRĤFLRUJDQL]DFMLSU]H]VWZRU]HQLHLZGURİHQLHV\VWHPX
]DU]ĈG]DQLDĤURGRZLVNRZHJR
6\VWHP\]DU]ĈG]DQLDĤURGRZLVNRZHJR]EXGRZDQHQDSRGVWDZLHZ\
PDJDęPLčG]\QDURGRZHMQRUP\,62VWDMĈVLčFRUD]EDUG]LHMSRSX
ODUQH]DUyZQRQDĤZLHFLHMDNLZ3ROVFH:RVWDWQLPZ\GDQLXFRURF]QHJR
SU]HJOĈGXSURZDG]RQHJRSU]H]0LčG]\QDURGRZĈ2UJDQL]DFMč1RUPDOL
]DF\MQĈGRW\F]ĈFHJROLF]E\Z\GDQ\FKFHUW\ÀNDWyZ,62QDĤZLHFLH
,626XUYH\RGQRWRZDQR]QDF]Q\Z]URVWLFKOLF]E\6WZLHUG]RQR
LİQDNRQLHFURNXQDĤZLHFLHZ\GDQRSRQDGW\VLčF\FHUW\ÀNDWyZ
FRZSRUyZQDQLX]URNLHPVWDQRZLZ]URVWRSRQDG1LHNZH
VWLRQRZDQ\POLGHUHPMHĤOLFKRG]LROLF]EčFHUW\ÀNDWyZSRWZLHUG]DMĈF\FK
]JRGQRĤþIXQNFMRQXMĈFHJRV\VWHPX]DU]ĈG]DQLDĤURGRZLVNRZHJR]Z\PD
JDQLDPLQRUP\,62VĈ&KLQ\JG]LHGRJUXGQLDURNXZ\GDQRLFK
SRQDGW\VLčF\:(XURSLHGRPLQXMH:LHOND%U\WDQLD]OLF]EĈFHU
W\ÀNDWyZ,62QDVWčSQLH:ãRFK\+LV]SDQLDL1LHPF\
3ROVNDXSODVRZDãDVLčQDG]LHZLĈW\PPLHMVFX]FHUW\ÀNDWD
PL,62SRWZLHUG]DMĈF\PLSU]H]QLH]DOHİQHMHGQRVWNLFHUW\ÀNXMĈFH
IXQNFMRQRZDQLHV\VWHPX]DU]ĈG]DQLDĤURGRZLVNRZHJRZRUJDQL]DFMDFK
1DWRPLDVW]GHF\GRZDQLHJRU]HMSU]HGVWDZLDVLčOLF]EDUHMHVWUDFMLZV\VWH
PLHHNR]DU]ĈG]DQLDLDXG\WX(0$6'RJUXGQLDURNXZ3ROVFH]D
UHMHVWURZDQ\FKE\ãR]DOHGZLHRUJDQL]DFMLHPDVJGRVJRYSO
W\PF]DVHPZ(XURSLH]DUHMHVWURZDQH]RVWDã\RUJDQL]DFMH1DOHİ\SU]\
W\PSRGNUHĤOLþİHQDMZLčFHMRUJDQL]DFML]DUHMHVWURZDQ\FKZ(0$6SRFKR
G]L]1LHPLHF:ãRFK+LV]SDQLLL$XVWULLHFHXUR
SDHX
6\VWHP\]DU]ĈG]DQLDHQHUJLĈ]JRGQH]Z\PDJDQLDPLQRUP\,62
VĈ]GHF\GRZDQLHPQLHMSRSXODUQH1DNRQLHFURNXRGQRWRZDQRQD
6\VWHP]DU]ĈG]DQLDĤURGRZLVNRZHJRZHGãXJQRUP,62VHULL
ĤZLHFLHFHUW\ÀNDWyZ,623DęVWZDPLZNWyU\FKGRPLQX
MĈRUJDQL]DFMHSRVLDGDMĈFHFHUW\ÀNRZDQ\V\VWHP]DU]ĈG]DQLDHQHUJLĈVĈ
1LHPF\L:LHOND%U\WDQLD:3ROVFHQDNRQLHFURNX
RGQRWRZDQR FHUW\ÀNRZDQ\FK V\VWHPyZ ]DU]ĈG]DQLD HQHUJLĈ ,62
6XUYH\
6<67(0=$5=Æ'=$1Ζ$Ĝ52'2:Ζ6.2:(*2
:('ă8*1250Ζ626(5ΖΖ
:.RPLWHFLH7HFKQLF]Q\P,627&=DU]ĈG]DQLHģURGRZLVNRZHZH
ZVSyãSUDF\]5DGĈ7HFKQLF]QĈ&(1&6ZUDPDFKSRGNRPLWHWyZRSUD
FRZDQRQRUP\GRW\F]ĈFH
– V\VWHPX]DU]ĈG]DQLDĤURGRZLVNRZHJR²7&6&,62,62
,62
– ĤURGRZLVNRZHJRDXG\WRZDQLDLSRZLĈ]DQ\FKEDGDęĤURGRZLVNRZ\FK
²7&6&,62,62
– HW\NLHWRZDQLDĤURGRZLVNRZHJR²7&6&,62,62
,62,62
– ĤURGRZLVNRZ\FKHIHNWyZG]LDãDOQRĤFL²7&6&,62,62
,6276,62
– RFHQ\F\NOXİ\FLD²7&6&,62,62,62
,6275
,6276
,6275,62
– ĤURGRZLVNRZ\FKDVSHNWyZZQRUPDFKZ\UREX²,6275,62
– NRPXQLNRZDQLDĤURGRZLVNRZHJR²,62,62*XLGH
– ]DU]ĈG]DQLDJD]DPLFLHSODUQLDQ\PLLG]LDãDOQRĤFLĈ]ZLĈ]DQĈ²7&
6&,62,62,62,62,62
,6276,6275,62
1RUPD,62]DZLHUDZ\PDJDQLDLZ\W\F]QHZ]DNUHVLHZGUDİD
QLDV\VWHPX]DU]ĈG]DQLDĤURGRZLVNRZHJRZW\PZ\PDJDQLDSRGOHJDMĈ
FHRELHNW\ZQHPXDXG\WRZLGODFHOyZFHUW\ÀNDFMLOXEGHNODUDFMLZãDVQHM
&KDUDNWHU\]XMHRQDLVWRWčV\VWHPX]DU]ĈG]DQLDĤURGRZLVNRZHJRLVWDQRZL
SRGVWDZčGRFHUW\ÀNDFML1RUPD,62]RVWDãDRSUDFRZDQDZVSRVyE
XPRİOLZLDMĈF\]DVWRVRZDQLHMHMZUyİQ\FKZDUXQNDFKJHRJUDÀF]Q\FK
NXOWXURZ\FK LVSRãHF]Q\FK MDN UyZQLHİ ZH ZV]\VWNLFK RUJDQL]DFMDFK
1
TR – raport techniczny.
2