Dodatkowo do treningu uważności dołączono warsztat poświęcony problematyce mobbingu w miejscu pracy. Warsztat został poprowadzony przez specjalistę zajmującego się problematyką mobbingu. Warsztat prze-znaczony jest na 90-minutowe spotkanie i obejmuje następujące zagad-nienia:
f Czym jest mobbing w miejscu pracy?
f Jak są przyczyny mobbingu w miejscu pracy?
f Jakie są skutki mobbingu w miejscu pracy?
f Jak reagować na sytuacje konfliktowe w miejscu pracy?
f Jak sobie radzić z mobbingiem w miejscu pracy?
Warsztat dostarcza wiedzę o zjawisku mobbingu oraz poznanie prak-tycznych sposobów przeciwdziałania mu z pozycji indywidualnego pra-cownika mogącego doświadczać mobbingu lub być jego świadkiem.
Cele warsztatu:
f poszerzenie wiedzy na temat mobbingu,
f rozwijanie umiejętności reagowania w sytuacjach konfliktów oraz noszących znamiona mobbingu,
f wzmacnianie postawy opartej na szacunku do siebie i drugiego człowieka.
Efekty
Dzięki udziałowi w warsztacie uczestnicy:
f dowiedzą się, czym jest mobbing,
f będą potrafili odróżnić to, co jest mobbingiem, od tego, co nim nie jest,
f nauczą się rozpoznawać wczesne sygnały występowania mobbin-gu/sygnały konfliktu ukrytego w relacjach,
f zidentyfikują zachowania (werbalne i niewerbalne) noszące zna-miona mobbingu,
f będą potrafili zareagować wtedy, gdy zauważą sygnały mobbingu w swoim otoczeniu,
f będą potrafili udzielić wsparcia adekwatnego do potrzeb osoby doświadczającej mobbingu.
Bibliografia
Allen B., Holland P., Reynolds R. (2015). The effect of bullying on burnout in nurses: the moderating role of psychological detachment. Journal of Advanced Nursing 71, s. 381-390.
Antonovsky A. (1995). Rozwikłanie tajemnicy zdrowia. Jak radzić sobie ze stre-sem i nie zachorować. Warszawa, Fundacja IPN.
Aquino K., Thau S. (2009). Workplace Victimization: Aggression from the Target’s Perspective. Annual Review of Psychology 60, s. 717-741.
Bańka A. (1996). Psychopatologia pracy. Poznań. Wyd. Gemini.
Bowling N.A., Beehr T.A. (2006). Workplace harassment from victim’s perspec-tive: a theoretical model and meta-analysis. Journal of Applied Psychology 91, s. 998-1012.
Cooper C.L., Marshall J. (1976). Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill health. Journal of Occupational Psychology 49, s. 11-28.
Cortina L.M., Magley V.J. (2003). Raising voice, risking retaliation: events following interpersonal mistreatment in the workplace. Journal of Occupational Health Psychology 8, s. 247-265.
Cox H. (1987). Verbal abuse in nursing: Report of a study. Nursing Manage-ment 18, s. 47-50.
Damasio A., Marg E. (1995). Descartes’ Error: Emotion, Reason, and the Human Brain. New York: Penguin Books.
Dehue F., Bolman C., Vollink T., Pouwelse M. (2012). Coping with bullying at work and health related problems. International Journal of Stress Management 19, s. 175-197.
Einarsen S., Matthiesen S.B., Skogstad A. (1998). Bullying, burnout and well-being among assistant nurses. Journal of Occupational Health and Safety, 14, s. 563-568.
Einarsen S., Hoel H., Zapf D., Cooper. C.L. (2011). The concept of bullying and harassment at work: The European tradition. W: S. Einarsen, H. Hoel, D. Zapf, C.L.
Cooper (red.). Bullying and Harassment in the Workplace. Taylor and Francis, Lon-don, s. 3-40.
Einarsen S., Reknes B.I. (1997). Harassment in the workplace and the victimiza-tion ofmen. Violence and Victims 12, s. 247-263.
Wadsworth E., Walters D. (2018). Management of occupational health and safety in European workplaces – evidence from the Second European Survey of Enterprises on New and Emerging Risks (ESENER-2). European Risk Observatory Report. European Agency for Safety and Health at Work. Cardiff Work Environ-ment Research Centre, Cardiff University.
Fraser D.F., Gilliam J.F. (1987). Feeding under predation hazard: response of the gruppy and Hart’s rivulus from sites with contrasting predation hazard.
Behavioral Ecology and Sociobiology 21, s. 203-209.
Gardner W.L., Pickett C.L., Brewer M.B. (2000). Social Exclusion and Selective Memory: How the Need to belong Influences Memory for Social Events. Personal-ity and Social Psychology Bulletin 26, 486-496.
George J.M. (1995). Trait and state affect. W: K.R. Murphy (red.). Individual differences and behavior in organzations. San Francisco, Jossey-Bass, s. 145-171.
Glasø L., Matthiesen S.B., Nielsen M.B., Einarsen S. (2007). Do targets of workplace bullying portray a general victim personality profile? Scandinavian Journal of Psychology 1-7.
Granvold D.K. (1995). Cognitive treatment. W: L. Beebe, N.A. Winchester, F. Pflieger, S. Lowman (red.). Encyclopedia of social work. Washington, DC: NASW Press, s. 525-538.
Gross J.J. (2001). Emotion regulation in adulthood: Timing is everything.
Current Directions in Psychological Science 10(6), s. 214-219.
Hauge L.J., Skogstad A., Einarsen S. (2007). Relationships between stressful work environments and bullying: Results of a large representative study. Work &
Stress 21(3), s. 220-242.
Herzberg F., Mausner B., Snyderman B. (1959). The motivation to work. New York: Wiley.
Hobfoll S.E. (1989). Conservation of resources. A new attempt at conceptual-izing stress. American Psychologist 44, s. 513-524.
Hoel H., Cooper C.L. (2000). Working with victims of workplace bullying.
W: H. Kemshall, J. Pritchard (red.). Good practice in working with victims of violence. London: Jessica Kingsley Publishers, s. 101-118.
Hoel H., Rayner Ch., Cooper, C.L.(1999). Workplace bullying. W: C.L. Cooper, I.T. Robertson (red.). International Review of Industrial and Organizational Psy-chology, Chichester: John Wiley & Sons, 14, s. 195-230.
Hoel H., Zapf D., Cooper C.L. (2002). Workplace bullying and stress. W: Pamela L. Perrewe, Daniel C. Ganster (red.). Historical and Current Perspectives on Stress and Health (Research in Occupational Stress and Well-being, Volume 2), Emerald Group Publishing Limited, s. 293-333.
Hogh A., Dofradottir A. (2001). Coping with bullying in the workplace.
European Journal of Work and Organizational Psychology 10, 485-495.
Hogh H., Mikkelsen E., Hansen A. (2011). Individual Consequences of Workplace Bullying/Mobbing. W: S. Einarsen, H. Hoel, D. Zapf, C.L. Cooper (red.).
Bullying and Harassment in the Workplace. Developments in Theory, Research, and Practice. Second Edition. Boca Raton: CRC Press Taylor & Francis Group, s. 107-128.
Janoff-Bulman R. (1985). Criminal vs. non-criminal victimization: Victims’ reac-tions. Victimology: An International Journal 10, 498-511.
Janoff-Bulman R. (1989). Assumptive worlds and the stress of traumatic events: Application of the schema construct. Social Cognition 7, 113-136.
KKahn A., Kahn R. (2012). Understanding and managing workplace bullying.
Industrial and Commercial Training 44(2), s. 85-89.
Keashly L., Trott V., MacLean L.M. (1994). Abusive behavior in the workplace.
Violence and Victims, 9, 341-357.
Kivimaki M., Virtanen M., Vartia M., Elovainio M., Vahtera J., Keltikangas-Jarvinen L. (2003). Workplace bullying and the risk of cardiovascular disease and depression. Occupational Environment Medicine 60, s. 779-783.
Klein A., Martin M. (2011). Two dilemmas in dealing with work place bullies – false positives and deliberate deceit. International Journal of Workplace Health Management 4(1), s. 13-32.
Lazarus R.S., Folkman S. (1984). Stress, appraisal and coping. New York:
Springer Pob. Co.
Leary M.R., Adams C.E., Tate E.B. (2006). Hypo-Egoic Self-Regulation:
Exercising Self-Control by Diminishing the Influence of the Self. Journal of Personality, 74, 1803-1831.
Lee R.T., Brotheridge C.M. (2006). When prey turns predatory: Workplace bullying as a predictor of counteraggression/ bullying, coping, and well-being.
European Journal of Work and Organizational Psychology 15, 352-377.
Leymann H. (1992). From bullying to Expulsion from Working Life. Stockholm:
Publica.
Leymann H. (1996). The content and development of mobbing at work.
European Journal of Work and Organizational Psychology 5, 165-184.
Matthiesen S.B., Einarsen S. (2004). Psychiatric distress and symptoms of PTSD among victims of bullying at work. British Journal of Guidance & Counselling 32, s. 335-356.
McCormack B., Henderson E., Wilson V., Wright J. (2009). Making practice vis-ible: The Workplace Culture Critical Analysis Tool (WCCAT). Practice Development in Health Care 8(1), s. 28-43.
McDonald, B.W., Gunderson, E.K.E. (1974). Correlates of job satisfaction in na-val environments. Journal of Applied Psychology 59, s. 371-373.
Meschkutat B., Stackelbeck M., Langenhoff G. (2002). Der Mobbing-Report, Repräsentativstudie für die Bundesrepublik Deutschland, Dortmund/Berlin:
Wirtschaftsverlag NW.
Mikes P.S., Hulin C.L. (1968). Use of importance as a weighting component of job satisfaction. Journal of Applied Psychology 52, s. 394-398.
Mikkelsen E.G. (1997). Workplace bullying. An analysis of its trauma related and occupational psychological aspects [niepublikowana praca magisterska].
Department of Psychology, University of Aarhus.
Mikkelsen E.G., Einarsen S. (2002). Relationships between exposure to bullying at work and psychological and psychosomatic health complaints: the role of state negative affectivity and generalized self-efficacy. Scandinavian Journal of Psy-chology 43(5), s. 397-405.
Milczarek M., Vartia, M. Pahkin, K. i in. (2010). Workplace Violence and Harass-ment: European Picture. European Risk Observatory Report. European Agency for Safety and Health at Work, Luxembourg.
Niedl K. (1995). Mobbing/bullying at work. An empirical analysis of the phenomenon and of the effects of systematic harassment on human resource management. Munich: Hamp.
Niedl K. (1996). Mobbing and well-being: Economic and personal develop-ment implications. European Journal of Work and Organizational Psychology 5, s. 239 -249.
Nielsen M.B., Hetland J., Matthiesen S.B., Einarsen S. (2012). Longitudinal rela-tionships between workplace bullying and psychological distress. Scandinavian Journal of Work, Environment & Health 38, s. 38-46.
Nielsen M. B., Einarsen S. (2012). Outcomes of exposure to workplace bullying: A meta-analytic review. Work & Stress 26, s. 309-332.
O’Moore M. (2000). Bullying at Work in Ireland: thoma1A National Study.
Dublin: Anty Bullying Centre.
O’Moore M., Seigne E., McGuire L., Smith M. (1998). Victims of bullying at work in Ireland. Journal of Occupational Health and Safety – Australia and New Zealand 14, s. 568-574.
Ogińska-Bulik N., Juczyński Z. (2008). Osobowość a stres i zdrowie. Warszawa:
Difin.
Olff M., Brosschot J.F., Godaert G. (1993). Coping Styles and Health. Personal Individual Differences 15, s. 81-90.
Pickett C.L., Gardner W.L. (2005). The Social Monitoring System:
Enhanced Sensitivity to Social Cues as an Adaptive Response to Social Exclusion.
W: K.D. Williams, J.P. Forgas, W. Von Hippel (red.). The social outcast: Ostracism, social exclusion, rejection, and bullying. Sydney Symposium of Social Psychology series. New York: Psychology Press, s. 213-226.
Porath C., Foulk T., Erez A. (2015). How incivility hijacks performance.
Organizational Dynamics, 44, s. 258-265.
Porath C., Pearson C. (2010). The Cost of Bad Behavior. Organizational Dynamics 39, s. 64-71.
Porath C., Pearson C. (2013). The Price of Incivility: Lack of Respect in the Work-place Hurts Morale and the Bottom Line. Harvard Business Review 91, s. 114-121.
Porath C., Erez A. (2007). Does Rudeness Matter? The Effects of Rude Behav-ior on Task Performance and Helpfulness. Academy of Management Journal 50, s. 1181-1197.
Pugh S.D. (2001). Service with a Smile: Emotional Contagion in the Service Encounter. Academy of Management Journal 44(5).
Rayner C., Sheedan M., Barker M. (1999). Theoretical approaches to the study of bullying at work. International Journal of Manpower 20, s. 11-15.
Rayner C. (1998). Workplace bullying: Do something. The Journal of Occupational Health and safety – Australia and New Zealand 6, s. 581-585
Reknes I., Einarsen S., Pallesen S., Bjorvatn, Moen B., Mageroy N. (2016).
Exposure to bullying behaviors at work and subsequent symptoms of anxiety: the moderating role of individual coping style. Industrial Health 54, s. 421-432.
Salin D., Tenhiala A., Roberge M.E., Berdahl J. (2014). “I wish I had…”: Target reflections on responses to workplace mistreatment. Human Relations, s. 1-23.
Schreuder J.A.H., Plat N., Mageroy B.E., van der Klink J.J.L., Groothoff J.W., Roelen C.A. (2011). Self-rated coping styles and registered sickness absence among nurses working in hospital care: a prospective 1-year cohort study.
International Journal of Nursing Studies 48, s. 838-346.
Simons S. (2006). The prevalence of workplace bullying between nurses and its relationship to a nurses intention to turnover. The 5th International Conference on Bullying in the Workplace, Trinity College, Dublin.
Strelau J., Jaworowska A., Wrześniewski K., Szczepaniak P. (2005). Kwestiona-riusz Radzenia Sobie w Sytuacjach Stresowych. Podręcznik. Warszawa: Pracownia Testów Psychologicznych PTP.
Tehrani N. (2004). Bullying: a source of chronic posttraumatic stress? British Journal of Guidance & Counselling 32, s. 357-366.
Thomas K.W. (1992). Conflict and negotiation processes in organisations.
W: M.D. Dunnette, L.M. Hough (red.). Handbook of Industrial and Organisational Psychology cz. 3. Palo Alto: Consulting Psychologists Press, s. 651-718.
Trepanier S., Fernet C., Austin S. (2013). Workplace bullying and psycholo-gical health at work: The mediating role of satisfaction of needs for autonomy, competence and relatedness. Work & Stress 27, s. 123-140.
Ursin H., Eriksen H.R. (2004). The cognitive activation theory of stress.
Psychoneuroendocrinology 29, s. 567-592.
Van Rooyen J., McCormack D. (2013). Employee perceptions of workplace bullying and their implications. International Journal of Workplace Health Man-agement 6(2).
Vartia M. (2001). Consequences of workplace bullying with respect to the well-being of its targets and the observers of bullying. Scandavian Journal of Work Environment and Health 27, s. 63-69.
Vartia M., Hyyti J. (2002). Gender differences in workplace bullying among prison officers. European Journal of Work and Organizational Psychology 11, s. 113-26.
Vartia M., Leka S. (2011). Interventions for the Prevention and Management of Bullying at Work. W: S. Einarsen, H. Hoel, D. Zapf, C.L. Cooper (red.). Bullying and Harassment in the Workplace. Developments in Theory, Research, and Practice.
Second Edition. Boca Raton: CRC Press Taylor & Francis Group, s. 359-379.
Warszewska-Makuch M. (2013). Osobowościowe i sytuacyjne predyktory mobbingu w miejscu pracy oraz jego związek z samopoczuciem psychicznym i zadowoleniem z pracy [niepublikowana rozprawa doktorska]. Warszawa: SWPS.
Watson D., Clark L.A., Tellegen A. (1988). Development and validation of brief measures of positive and negative affect: the PANAS scales. Journal of Personality and Social Psychology 54, s. 1063-1070.
Williams K. (2007). Ostracism. Annual Reviews Psychology 58, s. 425-452.
Zalewska A. (1999). Job satisfaction and importance of work aspects related to predominant values and reactivity. International Journal of Occupational Safety and Ergonomics 5, s. 485-511.
Zalewska A. (2003). „Skala Satysfakcji z Pracy” – pomiar poznawczego aspek-tu ogólnego zadowolenia z pracy. Acta Universitatis Lodziensis, Folia Psychologi-ca 7, s. 49-61.
Zalewska A. (2006). Zadowolenie z pracy w zależności od reaktywności i wartości stymulacyjnej pracy. Przegląd Psychologiczny 49, s. 289-304.
Zapf D. (1999). Organizational, work group related and personal causes of mobbing/bullying at work. International Journal of Manpower 20, s. 70-84.
Zapf D., Escartin J., Einarsen S., Hoel H., Vartia M. (2011). Empirical findings on prevalence and risk groups of bullying in the workplace. W: Einarsen S., Hoel H., Zapf, D,. and Cooper C.L. (red.). Bullying and Harassment in the Workplace, Taylor and Francis, London, s. 75-106.
Zapf D., Gross C. (2001). Conflict escalation and coping with workplace bullying: A replication and extension. European Journal of Work and Organiza-tional Psychology 10, s. 497-522.
Zellars K.L., Tepper B.J., Duffy M.K. (2002). Abusive supervision and subor-dinate’s organizational citizenship behavior. Journal of Applied Psychology 87, s. 1068-1076.