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Concentrating Emergency Rooms: Penny-Wise and Pound-Foolish?

An Empirical Research on Scale Economies and Chain Economies in Emergency Rooms

in Dutch Hospitals

Blank, Jos; van Hulst, Bart; Valdmanis, Vivian

DOI

10.1002/hec.3409 Publication date 2016

Document Version Final published version Published in

Health Economics

Citation (APA)

Blank, J., van Hulst, B., & Valdmanis, V. (2016). Concentrating Emergency Rooms: Penny-Wise and

Pound-Foolish? An Empirical Research on Scale Economies and Chain Economies in Emergency Rooms in Dutch Hospitals. Health Economics. https://doi.org/10.1002/hec.3409

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This work is downloaded from Delft University of Technology.

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CONCENTRATING EMERGENCY ROOMS: PENNY-WISE AND

POUND-FOOLISH? AN EMPIRICAL RESEARCH ON SCALE

ECONOMIES AND CHAIN ECONOMIES IN EMERGENCY ROOMS IN

DUTCH HOSPITALS

JOS L. T. BLANKa,b,*, BART L. VAN HULSTa

and VIVIAN G. VALDMANISc aDelft University of Technology, Delft, The Netherlands

b

Erasmus University, Rotterdam, The Netherlands

cWestern Michigan University, Grand Rapids, MI, USA

ABSTRACT

In this paper, we address the issue of whether it is economically advantageous to concentrate emergency rooms (ERs) in large hospitals. Besides identifying economies of scale of ERs, we also focus on chain economies. The latter term refers to the effects on a hospital's costs of ER patients who also need follow-up inpatient or outpatient hospital care. We show that, for each service examined, product-specific economies of scale prevail indicating that it would be beneficial for hos-pitals to increase ER services. However, this seems to be inconsistent with the overall diseconomies of scale for the hospital as a whole. This intuitively contradictory result is indicated as the economies of scale paradox. This scale paradox also ex-plains why, in general, hospitals are too large. There are internal (departmental) pressures to expand certain services, such as ER, in order to benefit from the product-specific economies of scale. However, the financial burden of this expansion is borne by the hospital as a whole. The policy implications of the results are that concentrating ERs seems to be advantageous from a product-specific perspective, but is far less advantageous from the hospital perspective. © 2016 The Authors. Health Economics Published by John Wiley & Sons, Ltd.

Received 18 November 2015; Revised 04 August 2016; Accepted 11 August 2016

KEY WORDS: scale economies; chain economies; cost function; emergency rooms; hospitals

1. INTRODUCTION

The recentfinancial and economic crisis poses major challenges for European countries. They are required to get their national budget in line with strict European Union (EU) budget rules. To meet these challenges, public spending has had to be curbed. The Dutch government has formed multidisciplinary task forces to gain insight into possible savings on public spending. The Task Force on Curative Care (i.e., medical treatment) has researched how to achieve possible savings within the healthcare sector. The target for the task force was to iden-tify€ 6.35 billion of potential savings within the medical care1sector (mainly hospitals), equaling 20% of the premium-financed expenditures in the healthcare sector. These potential savings must be achieved within the policy framework of maintaining accessibility, quality and affordability of healthcare. This is especially chal-lenging as medical care is one of the largest and fastest growing areas of public expenditure. With a real cost growth of 4.5% per year, medical care is an important component of all public spending.

*Correspondence to: Delft University of Technology, P.O. Box 5015, 2600 GA Delft, The Netherlands. E-mail: j.l.t.blank@tudelft.nl

1The medical care sector is considered as hospitals, physicians and other services for direct treatment and does not include any type of

long-term care and public health services such as surveillance, immunization programs, among others.

This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduc-tion in any medium, provided the original work is properly cited.

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One of the concrete sources of savings that the task force (Task force Curatieve zorg, 2010) identifies is the number of emergency rooms (ER), because there is a significant ER overcapacity. Because every Dutch hos-pital has an ER, a policy suggestion has been put forward to limit the availability of ERs to one or two per re-gion. This change is designed to result in the better use of ER capacity. The reduction would increase transportation costs (social costs borne by the public, Bernet et al. (2011)) as the average travel time would in-crease. This can vary strongly by region.

Since 2012, two reimbursement schedules apply for patients visiting an ER: a fixed reimbursement for a medical consultation as well as a fixed reimbursement for any additional activities. The reimbursement for an admission to the ER is a small amount (about € 300) and only covers the expenses of a first diagnosis and stabilizing the patient. Any further treatment is being compensated separately according an extra DBC (Di-agnosis Treatment Combination, akin to Diagnostic Related Groups in the U.S. Medicare program) and are fixed; there is no relation with the actual costs. The task force acknowledges that the proposed closure of an ER is unattractive, from a hospital's perspective, as the ER is sometimes the entry point to the hospital for in-patient treatment. What makes the task force's recommendation unpalatable for some hospitals is that they do not necessarily have to close their ER; they only lose funding for the availability of an ER. This would, how-ever, mean that hospitals without a funded ER are at a competitive disadvantage to hospitals as compared with a hospital with a funded ER. The task force does note that these hospitals will have to reconsider their strategic position either by specializing, merging or closing.

Not only has the task force focused on the economics and costs of medical treatment, the Council for Public Health and Health Care (RVZ) has also investigated the healthcare sector. In an advisory report to the Minister of Healthcare, the RVZ has provided an overview of the future of the Dutch hospital landscape (RVZ, 2011a, 2011b) as well as advising concentrating ERs.

Given the discussion above, Dutch policy makers have to decide, first whether to concentrate ERs, and second, how to implement a concentration. However, there is no empirical evidence that economies of scale exist or that they can only be realized in large hospitals. One might even suggest the option of stand-alone urgent care centers such as those operating in the United States. However, as we noted above, there is no extensive literature on this matter; we, therefore, investigate the existence of economies of scale and chain economies of ER services. Unlike the typical studies of economies of scale and scope, wherein scope is gauged by comparing the costs of producing two independent services (or more) in one firm versus the costs of producing each service in separate firms, chain economies refer to the cost effects of joint produc-tion of logical sequential services. The key element of chain economies is that there is a natural of logical dependency between services, that is, in this paper a visit to the ER might result in an admission to the (same) hospital. To summarize: the purpose of this paper is thus to investigate the relationship between cost and the specific services provided in each of the Dutch hospitals in our sample. To do this we answer the following questions:

• Are there economies of scale and/or diseconomies of scale for ERs? • Is there an optimum scale for ERs?

• What are the effects of the chain economies required for the provision of total hospital care? • Is it economically advantageous to concentrate ERs in large hospitals?

In order to answer these questions, our research consists of a brief review of the international literature on economies of scale and chain economies in ERs and an empirical analysis of the cost structure of total hospital service where the ER is a part of these services. The subjects of the quality delivered and the concentration and accessibility of ERs are not accounted for. This omission is because of incomplete data on quality and must therefore be addressed in future research.

The paper is organized as follows. In Section 2, we discuss the literature with respect to the scale and scope effects on ERs. In Section 3, we apply a theoretical model, followed by a formal mathematical representation. The details of an empirical application of the model to the Dutch hospital industry are provided in Section 4.

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The results of the econometric analysis followed by a summary and discussion of these results, in a policy framework, are given in Sections 5 and 6, respectively.

2. LITERATURE

The aim of the literature review is to examine what is known about the scale and scope effects of ERs and hos-pitals from a cost perspective. In contrast to the extensive literature on hospital cost structures, there is a limited number of ER cost studies. Based on a literature, search items including cost (function), scale and scope com-bined with emergency rooms (units, departments) or hospitals, only a very limited number of studies were found. Only six articles contain results regarding the cost of the ER (Grannemann et al., 1986; Baraff et al., 1991; Williams, 1996; Bamezai et al., 2005; Bamezai & Melnick, 2006; Kim et al., 2009). These studies are based on data from hospitals in different regions of the United States, and some are over 20 years old. Given that some of these studies are dated and given that many policy and procedural changes have occurred in hos-pital care that have led to organizational, technological and reimbursement adjustments, we cite these works as precedence for using a cost function approach. For example, changes in reimbursement formulae have led to increases for primary care, reductions in inpatient days and alternative sources of care may have affected the cost structure of the ERs.

Most of the literature related to ER services, particularly in the US, is focused on the inappropriate use of these services. Even with this focus on the inappropriate use of this expensive venue of care, very little is known about their cost structures. Five studies Grannemann et al. (1986); (Baraff et al., 1991; Bamezai et al., 2005; Bamezai & Melnick, 2006; Kim et al., 2009) use regression methods to determine the cost struc-ture of ERs. Using the economic cost strucstruc-ture, the marginal cost of an emergency unit visit can be derived, that is, the cost of an additional visit to the emergency unit. If the marginal costs are less than the average cost per ER visit, then there are scale economies. As long as marginal costs are less than average costs, additional visits lead to decreasing average costs per ER visit.

Bamezai et al. (2005) demonstrate that most of an ER's costs are comprised of labor costs (85%), but ex-clude any of the costs of total care such as diagnostic testing (laboratory or radiology services) or hospital ad-missions. This exclusion limits the value of this approach in ascertaining true ER costs and scale effects. On the basis of a regression analysis, the authors conclude that there is no evidence for economies of scale. Bamezai and Melnick (2006) reach the same conclusion, which is unsurprising as the study is an actualization of the Bamezai et al. (2005) study and uses the same data set.

Grannemann et al. (1986) provide evidence that economies of scale prevail: the marginal costs in this study are about 60% of the average cost at the level of 21,000 ER visits. The scale effects decrease with the number of ER visits. In addition, these authors show that there are diseconomies of scope between the ER and hospital admissions. This implies that hospitals with a large number of admissions will have a relatively higher cost per ER visit. This may be a result of the fact that larger hospitals treat more complex cases in the ER. Another reason for the higher costs maybe that larger hospitals may have more difficulties in coordinating different ac-tivities, which in turn can increase costs.

Williams (1996) uses monthly data from six hospitals to estimate the marginal cost of an additional ER visit. According to these estimates, the marginal cost is about half the average cost. Scale economies are present, thus collaborating thefindings of Grannemann et al. (1986).

Kim et al. (2009) investigate the cost structure of trauma centers specifically. Trauma units are identified by levels ranging from, Level I, that provides the highest level of surgical care to trauma patients, to Level IV, that only provides initial evaluation, stabilization, diagnostic capabilities and transfer to a higher level of care. The marginal cost is about half the average cost of Trauma Level I and II hospitals, and about a quarter of Level IV hospitals. The average number of visits per year is around 50,000 for Level I and II and around 9000 for Level IV hospitals. The study shows that economies of scale exist for Trauma Levels I to IV.

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Even though there are only a few research examples in the literature on ER cost studies, there appear to be consistentfindings with respect to the economies of scale of ERs. Most of these studies rely on data with ERs with 20,000 to 40,000 visits per year. Only in the study by Grannemann et al. (1986) are there indications of economies of scale, but these are eliminated as the number of visits increases or the size of the hospitals (in terms of admissions) increases.

What we add in this study is the establishment of whether economies of scale are present when ERs are re-gionally concentrated in large hospitals. Concentrating ERs in large hospitals may consequently incur higher costs from the associated diseconomies of scale present throughout the entire hospital. In other words, cost sav-ings can be achieved by enlarging the ERs. However, these savsav-ings may disappear because of the higher mar-ginal costs of an admission to a larger hospital. Unlike Grannemann et al. (1986) who focused on economies of scale and scope, we expand and look at a more realistic view of hospital care by examining economies of scale and chain economies which includes the total cost of patients entering the ER and either being discharged, ad-mitted to the hospital or referred to outpatient services. In this way, we can examine if affecting the scale econ-omies of one service would increase, decrease or change in other ways, the econecon-omies of scale in other services. Hence, just closing an ER may affect the economies of scale of other hospital services, negating any cost benefit.

3. THEORETICAL MODEL

The effects of scale and scope on the costs of the Emergency Room can be established by analyzing the cost structure of hospitals. As Grannemann et al. (1986) suggest, we also use the hospital as the unit of analysis for the cost function which presents the (mathematical) relationship between the costs and the size and compo-sition of services, the price of inputs (such as the salaries of nurses) and the medical technology used for ER care. The cost function is defined as:

c yð ; wÞ ¼ min

x fwxjx ϵ P yð Þg (1)

With:

y = vector of services; x = vector of resources; w = vector of resource prices; P(y) = input set belonging to y.

By choosing a functional form for c(y,w), the parameters of the cost function can be estimated. From the estimated cost function, we can derive the following relationships:

• (multiproduct) economies of scale; • product-specific economies of scale; • chain economies.

Economies of scale can be derived by taking the inverse of the cost elasticity with respect to services: v¼ ∑ m ∂logc y; wð Þ ∂logym  1 (2) When the scale elasticity is greater than one, economies of scale exist. The relative change in cost is lower than the relative change in the production of services. If the scale elasticity is less than one, diseconomies of scale prevail. If the scale elasticity equals one, neither economies nor diseconomies of scale exist which is deemed as constant returns to scale.

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v¼ c yð ; wÞ ∑mym∂c y;w

ð Þ ∂ym

(3) According to (3) the elasticity of scale equals the ratio of total cost and the weighted sum of marginal costs over all distinct services. The weights are determined by the point values of the services.

In addition to multi-product economies of scale, it is possible to derive the so-called product-specific econ-omies of scale for each separate service. The expansion of a particular service lowers average cost for the ser-vice. For illustrative purposes, we present the two-dimensional case, where we derive the product specific economies of scale (or scale elasticity) for two individual services. From this application, we are able to express product-specific economies as follows:

v yð 2jy1Þ ¼ c yð1; y2Þc yð1;0Þ y2 ∂c yð1; y2Þ ∂y2 (4) The numerator reflects the average cost for producing service 2, whereas the denominator reflects the mar-ginal cost of producing one extra unit of y2. The interpretation of this product specific scale elasticity is

consis-tent with determining overall scale elasticity.

It is not always possible to establish the cost of zero production of one of the services empirically. As we will see in our application there are no Dutch hospitals without an ER, hence we apply the following alternative for equation (4): v yð 2jy1Þ ¼ c yð1; y2Þc yð1; ymin2 Þ y2ymin2 ∂c yð1; y2Þ ∂y2 (5)

The zero production in the cost function in (4) is replaced by the lowest number of services ymin

2 in the data

set. Becausefixed costs as a result of the production of ymin

2 are also included in the expression c y1; ymin2

 , it is expected that the scale elasticity according to (5) may be an underestimate of (4).

Note that the outcome of (5) not only depends on the level of service 2, but is also conditional to the level of service 1. To gain insight into this relationship, we take the derivative of v(y2|y1) in equation (5) with respect to

y1. In general, this expression is negative, implying that increasing returns to scale (IRTS) are diminishing with

increasing services andfinally turning into decreasing returns to scale (DRTS). In empirical applications, taking the derivative of (5) will be relatively complex, particularly when a translog specification is used. In this case, a numerical representation can be applied as an alternative.

In addition to the conditionality of the product-specific economies of scale, the other key effect to be ad-dressed is the chain economies, which refer to the cost effects of the joint production of two sequential services. This should be distinct from joint production in general, in which the products are being delivered indepen-dently. The sequential dependence is the key element here and can be regarded (toward our knowledge) as a new concept. In the ER context, some of the patients arriving at the ER will need to be hospitalized. In this case, an interesting question arises as to whether economies of scale exist with respect to the joint production of both types of services. Les us assume that y12represents the number of patients admitted via the ER. Further note

that this number is a part of the number of ER visits, as well as a part of the number of admissions. In that case—analogous to the definition of product-specific economies of scale—chain economies are defined as:

v12 ¼ c yð1; y2Þc yð1y12; y2y12Þ y12 ∂c yð1; y2Þ ∂y1 þ ∂c yð1; y2Þ ∂y2 (6) With:

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Equation (6) states that economies of scale with respect to the joint production of service 1 and service 2 equal the ratio of the average incremental cost of producing y12and the marginal cost of producing an extra unit

of y1and an extra unit of y2. Note that from a policy point of view, an interesting case occurs when v2> 1

(economies of scale) and v12< 1 (diseconomies of scale). From the narrow perspective of emergency visits,

expanding services leads to lower average costs, whereas from the chain perspective expanding services leads to higher total average costs.

4. THE EMPIRICAL MODEL 4.1. The Dutch hospital industry

In the Dutch hospital system, there are three types of hospitals: general hospitals, academic hospitals and spe-cialty hospitals. We limit out study to general hospitals because academic hospitals and spespe-cialty hospitals dif-fer from general hospitals so much that anyfindings including these hospitals would suffer from heterogeneity bias. Omitting these specialty and sophisticated hospitals does not appear to affect eventual degrees of freedom because general hospitals comprise 80% of hospital beds and almost 70% of Dutch hospital costs. General hos-pitals have various facilities for diagnostics, treatment and nursing as well as for the training of physicians and nurses. (They differ from academic centers by not admitting patients who need extremely complex and very expensive treatments).

ERs are medical treatment facilities treating acute care of patients who present themselves without prior ap-pointment. In the Dutch system, hospitals are the sole providers of acute care in ERs. As a result, ERs are al-ways located inside a hospital building. In practice, all hospitals in our sample have an ER. An important feature of ERs is their availability; all ERs (except one) are open 24 hours a day, 7 days a week. Most patients are referred to the ER by a professional, still about one third of the patients are self-referrals. About 15% of all patients are acute or highly urgent, 40% is urgent, 39% is semi-urgent and 3% is non-urgent (for the other 3% the urgency is unknown).

Since 2005, the Dutch hospital industry has a system with product classification. Patients are classified based on their diagnoses and treatments. The product that is derived from this classification is the so-called DBC (Diagnostic Treatment Combination), similar to the Diagnostic Related Groups (DRGs) applied in the U.S. and in other European countries. From an economic perspective there are two types of DBC, the A-segment for which the price is regulated and set by the government and the B-A-segment for which prices are negotiated by hospital and health insurance providers. Hospitals negotiate with health insurers on price, vol-ume and quality.

Another feature of the Dutch hospital sector is that hospitals cannot select their patients. Patients are referred to a hospital by general practitioners (GPs). In some cases, the GP can also refer a patient to an ER. Typically, however, patients arrive for treatment in an ER as a self-referral, based on location and the availability of ap-propriate specialties. Hospitals are obliged to treat any patient presented to them, provided that they possess the medical capacity required for the treatment. In practice, hospitals can attract patients by supplying particular specialties or a high quality of care. This latter point is salient to the arguments put forth by insurance compa-nies that higher quality is directly related to higher levels of volume, as part of the argument for consolidating ERs into larger units in larger hospitals.

In modeling the costs of hospitals, we have to pay special attention to the cost of physicians. The reason for this is that in the Dutch system there are two types of physician in the hospital, those who are employed by the hospital and those who are employed. In practice, most physicians are self-employed and liaise with the hospital as entrepreneurs. The costs and funding of these physicians vary between hospitals. One drawback of this arrangement is that data on the costs of the self-employed med-ical specialist are not available. In an empirmed-ical application, we must therefore exclude the costs of (all) physicians.

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4.2. Model implications and data availability

In our cost function model, the dependent variable is the total costs of the hospital. Because the costs of medical specialists are separated from hospital costs, these costs are excluded from the analysis. Because hospitals are not allowed to make any profits, but are forced to meet the available budgets (A-segment) or compete based on service prices (B-segment), we assume cost minimizing behavior.

Because patients are free to choose their hospital, the services delivered are exogenous for hospitals. For hospital outputs, we use the familiar service delivery of hospitals measured by the number of admissions and outpatients (see for example Blank & van Hulst (2009)), the volume of research activities and other ser-vices and visits to the ER. The volume of research activities and other serser-vices is measured by the revenues that are not generated by treating patients. Only including admissions, outpatients and ER visits as output does not account for the heterogeneity of the production of hospitals. We therefore apply a hedonic-index (Lancaster, 1966) that accounts for the characteristics of the hospital. The hedonic-index contains the following elements: relative size of the surgery and orthopedic departments (measured by the number of physicians), expected length of stay (based on the mix of specialties available in the hospital), number of intensive care (IC) beds, the presence of a psychiatric ward, the presence of neurosurgery and the presence of cardiothoracic surgery. The hedonic-index is a straightforward tool that accounts for case-mix differences among hospitals. The admis-sions included in the cost function are weighted by the hedonic index and credits hospitals with a more severe case-mix in accounting for cost differentials.

Resources include four categories of labor, material supplies and capital. The sum of the costs of these re-sources adds up to the total costs. Furthermore, data on prices for these rere-sources are needed for successful es-timation of the cost function and the cost shares.

The following four categories of labor are distinguished: management and administrative personnel, nursing personnel, paramedical personnel (e.g., lab technicians, psychologist) and auxiliary personnel (e.g., hotel per-sonnel, security, cleaning). The implicit assumption of excluding medical specialists is that there are no substi-tution possibilities between physicians and other personnel, because a physician practice is a protected profession and conduct procedures that other personnel cannot. For all hospitals, data are available on the costs and the quantity for each personnel category. The price for each personnel category is derived from its unit value: the quotient of cost and number of FTEs. Because unit values it selves are partly endogenous we estab-lish labor prices by regressing unit values on (health) region and year dummies. The predicted values are then used as proxies for exogenous price differentials and considered as the market prices for labor.

Material supplies include medical supplies, food and heating. Because there is no natural unit of measure-ment for material supplies, a circumventing construction was used. For materials, we use an index. For thefirst year in the dataset the price of materials is set at one, we assume there is no price variation for materials be-tween regions. Because the Netherlands is a small country, this a reasonable assumption. In the following years, the price of material supplies is adjusted by the consumer price index for the Netherlands as calculated by Sta-tistics Netherlands.

Capital consists of assets such as buildings and medical equipment. There are data available on the costs of capital and indicators that represent the volume of capital. The price of capital is derived from the cost of capital divided by the volume of capital. The latter is a volume index based on the weighted aggregation of the number of beds, intensive care beds, radiotherapists (proxy for the number of linear accelerators and cobalt machines) and operating theaters. The weights for the volume index are derived from a regression of capital costs on the variables that comprise the volume index.

4.3. Descriptive statistics of the data

All hospitals are required to submit annual reports containing information on costs, production and specific characteristics of the hospital. In addition to the annual reports, there is a yearly survey containing information on specific resources and some other characteristics of the hospitals. Data from these annual reports are freely available; the additional data from the survey were obtained from the NVZ (Dutch General Hospital

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Association). Although the data from both sources are quite extensive, they do not contain any information on visits to ERs. Therefore, we used an additional survey among General Hospitals to obtain information on visits to the ERs. More than 80% of the hospitals responded to the survey.

The data from the three sources are combined resulting in a dataset suitable for our analysis. The time range of the three datasets, however, differs. Information on costs and production ranges from 2003 to 2011, while the data on emergency visits only ranges from 2007 to 2012. Furthermore, after checking the data for unreliable observations or outliers, some of the observations had to be removed, resulting in unequal number of observa-tions for each year. The dataset on costs and production contains 682 observaobserva-tions. The cross section of costs and production and the data on ER visits contains 249 observations.

Table I contains the descriptive statistics for the variables used in the cost function. The descriptive statistics are from 2011, the most recent year that includes all items in the dataset.

In 2011, hospitals had, on average, 76.3 thousand outpatients, 44.8 thousand admissions and 24.1 thousand visits to the ER. Compared with 2003 the number of outpatients has grown by 30%, while the number of ad-missions has grown by 66%. The average costs for hospitals in 2011 are 147.8 million Euros; in nominal terms, this is an increase of 57% since 2003. Most of the resources are allocated to nurses and materials, which both have a cost share of 34%.

An ER visit may be followed by an inpatient admission or outpatient care. In order to take into account this combination of products that are provided sequentially, we use the notion of chain economies. After an ER visit, there is a variety of follow-up scenarios. Table II gives the descriptive statistics for follow-up scenarios.

Table I. Descriptive statistics, Dutch General Hospitals 2011 (N = 67)

Mean Std. dev. Min. Max.

Admissions 44,767 20,854 16,768 106,549

Outpatients 76,347 29,048 31,247 159,810

Other revenues 14,896 10,079 1,982 57,959

ER visitsa 24,115 12,771 7,943 74,532

Surgery and orthopedics (%) 11.7 2.4 3.8 20.0

Psychiatric beds/ 1000 admissions 0.27 0.40 — 1.54

IC-beds per 1000 admissions 0.23 0.09 — 0.50

Expected length of stay 3.3 0.3 2.5 4.3

Neurosurgery (%) 0.8 1.9 — 12.7

Cardiothoracic surgery (%) 0.3 0.9 — 4.2

Total costs (× 1 million€) 147.8 78.2 52.2 364.3

Cost shares Management/ administration 0.10 0.02 0.03 0.16 Nurses 0.34 0.04 0.27 0.46 Paramedics 0.03 0.02 0.00 0.08 Auxiliary personnel 0.09 0.02 0.02 0.16 Material 0.34 0.03 0.22 0.40 Capital 0.09 0.02 0.04 0.16 a N = 55.

Table II. Descriptive statistics, share of patients' treatment disposition following an ER visit

Mean Std. dev. Min. Max.

No follow-up 0.35 0.19 0.01 0.69

Outpatient 0.27 0.17 0.03 0.53

Admission 0.32 0.08 0.14 0.46

Admission IC/ stroke unit/ CCU 0.03 0.03 — 0.15

Admission other hospital 0.01 0.01 — 0.02

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5. ESTIMATION AND EVALUATION 5.1. Specification

In previous research set in the Dutch context, a cost minimizing model was employed wherein services, re-source prices and capital inputs are treated as exogenous variables (see e.g., Blank & van Hulst, 2009). In line with this earlier work, we estimate a direct cost function model made up by a cost function and a number of cost share equations (see Section 2). In order to simplify the interpretation of the estimated parameters, all variables in the analysis are standardized at their arithmetical means. Thefirst-order parameter estimates then represent the cost elasticity with respect to the corresponding service or resource price for the‘average’ hospital.

The models are estimated using multivariate regression techniques using various equations with a joint den-sity, which we assume to be normally distributed. Because disturbances are likely to be cross-equation corre-lated, a minimum distance estimator is used. Because the shares add up to one causing the variance– covariance matrix of the error terms to be singular, one share equation in the direct cost function model is eliminated.

Because of the large number of parameters to be estimated with respect to the number of observations, we apply a two-stage procedure. As we have explained in Section 4.3, only a subsample of the data includes data on ERs. If we omit the observations with missing values on the ER related variables, a loss of degrees of free-dom occurs affecting the efficiency of the parameter estimates. In the first stage, we estimate the model without the ER related variables on the complete dataset. In the second step, we re-estimate the model on the subsample (this includes all the variables),fixing all the parameters of the terms corresponding to the resource prices to their estimated values. By doing this, we implicitly assume that resource prices and services are uncorrelated. We also validated this assumption by following the same procedure on the services variables without the emer-gency services. We found that the parameters did not significantly change by applying this assumption. 5.2. Results

In Table III, we present the estimates of thefirst and second stage of the model.

The cost function model presented in Table IIIfits the data well. The statistical evidence regarding the good-ness offit include: a high R2, that is, 0.98, more than 70% of the estimated parameters are significant at the 5% level and most of the outcomes are in line with previous results (Blank & van Hulst, 2009; Blank & van Hulst, 2011). The requirements concerning monotonicity and concavity are also mostly met. The monotonicity prop-erty tells us that input demand is always positive, which is the case for almost all observations. Only in a few cases was the positive input demand for capital not met. A necessary condition for concavity is the negativity of the‘particular’ elasticities of substitution. This condition also holds for the ‘average’ hospital and is valid in 93% of the observations. Finally, the condition of negative semi-definite of the matrix of elasticities of substi-tution holds for the average hospital and is also valid in 67% of the observations. For most observations, there is only one value slightly greater than zero.

In order to gain more insight into the plausibility of the estimates, we also present the calculated marginal cost. The marginal cost for each of the hospitals in 2011has been calculated. Quartiles of the predicted marginal cost for each service are given in Table IV.

From the results presented in Table IV, we note that the marginal cost of admissions vary between€ 1670 and€ 1970. The marginal cost of the ER visits that vary between € 150 and € 335.

The main results of this analysis are presented in Table V, because it represents the elasticities of scale for the hospital as a whole, the product specific elasticities of scale and the chain elasticities of scale. Table V pre-sents the results for the median and both quartiles.

The results presented in Table V show that hospitals face diseconomies of scale. The range of the overall scale elasticities varies between 0.942 and 0.979. If we assess the product-specific economies of scale, a completely different picture emerges. In the case of product specific scale elasticities, we see that there are economies of scale for all specific products (all product specific scale elasticities are greater than one).

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Table III. Parameter estimatesfirst stage and second stage

Parameter Stage 1 Stage 2

Estimate St. error t-statistic Estimate St. error t-statistic

Constant 0.203 0.015 13.594 0.191 0.008 23.463 2004 0.035 0.010 3.501 2005 0.056 0.010 5.451 2006 0.081 0.011 7.389 2007 0.095 0.013 7.249 2008 0.123 0.014 8.609 2009 0.138 0.015 9.115 2010 0.146 0.016 9.237 2011 0.172 0.017 10.184 Admissions 0.626 0.021 30.330 0.577 0.021 27.465 Outpatients 0.353 0.021 16.455 0.337 0.031 10.995 Other revenues 0.089 0.008 10.896 0.102 0.011 9.016 ER visit 0.034 0.018 1.834 Admissions × Admissions 0.085 0.060 1.403 0.020 0.035 0.564 Admissions × Outpatients 0.139 0.060 2.295

Admissions × Other revenues 0.019 0.023 0.794

Outpatients × Outpatients 0.128 0.086 1.487 0.045 0.070 0.643

Outpatients × Other revenues 0.036 0.025 1.456

Other revenues × Other revenues 0.010 0.009 1.188 0.022 0.010 2.182

ER visit × ER visit 0.038 0.035 1.081

Price man. & adm.a 0.116 0.003 36.426

Price nursing personnel 0.338 0.005 63.192

Price paramedical personnel 0.053 0.002 22.808

Price auxiliary personnel 0.093 0.004 25.585

Price material supplies 0.302 0.006 47.997

Price capital 0.098 0.002 64.879

Price man. & adm. × price man. & adm. 0.016 0.015 1.094

Price man. & adm. × price nursing personnel 0.094 0.018 5.163

Price man. & adm. × price medical personnel 0.026 0.007 3.918

Price man. & adm. × Price auxiliary personnel 0.002 0.012 0.183

Price man. & adm. × price material supplies 0.127 0.018 6.899

Price man. & adm. × price capital 0.007 0.003 2.476

Price nursing personnel × price nursing personnel 0.117 0.046 2.554

Price nursing personnel × price medical personnel 0.011 0.011 0.992

Price nursing personnel × price auxiliary personnel 0.041 0.021 1.916

Price nursing personnel × price material supplies 0.076 0.039 1.944

Price nursing personnel × price capital 0.024 0.004 5.653

Price medical personnel × price medical personnel 0.014 0.006 2.212

Price medical personnel × price auxiliary personnel 0.015 0.008 1.876

Price medical personnel × price material supplies 0.041 0.012 3.295

Price medical personnel × price capital 0.003 0.002 1.315

Price auxiliary personnel × price auxiliary personnel 0.008 0.019 0.432

Price auxiliary personnel × price material supplies 0.047 0.021 2.287

Price auxiliary personnel × price capital 0.010 0.003 3.034

Price material supplies × price material supplies 0.063 0.048 1.320

Price material supplies × price capital 0.018 0.004 4.351

Price capital × price capital 0.056 0.002 32.465

Admissions × price man. & adm. 0.001 0.003 0.193 0.001 0.004 0.190

Admissions × price nursing personnel 0.022 0.004 4.983 0.020 0.006 3.207

Admissions × price medical personnel 0.011 0.002 4.662 0.004 0.003 1.213

Admissions × price auxiliary personnel 0.007 0.003 2.135 0.009 0.004 2.113

Admissions × price material supplies 0.028 0.004 6.289 0.029 0.006 4.695

Admissions × capital 0.009 0.002 5.012 0.005 0.003 1.940

Outpatients × price man. & adm. 0.011 0.003 3.364 0.013 0.006 2.073

Outpatients × price nursing personnel 0.016 0.005 3.142 0.023 0.009 2.547

Outpatients × price medical personnel 0.001 0.003 0.350 0.005 0.005 0.972

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Table III. (Continued)

Parameter Stage 1 Stage 2

Estimate St. error t-statistic Estimate St. error t-statistic

Outpatients × price auxiliary personnel 0.003 0.004 0.833 0.012 0.007 1.809

Outpatients × price material supplies 0.038 0.005 7.419 0.033 0.009 3.522

Outpatients × capital 0.015 0.002 7.156 0.014 0.004 3.518

Other rev. × price man. & adm. 0.002 0.001 1.366 0.000 0.002 0.212

Other rev. × price nursing personnel 0.003 0.002 1.757 0.000 0.003 0.155

Other rev. × price medical personnel 0.006 0.001 5.673 0.005 0.002 2.885

Other rev. × price auxiliary personnel 0.001 0.001 0.616 0.003 0.002 1.468

Other rev. × price material supplies 0.004 0.002 2.320 0.003 0.003 1.030

Other rev. × capital 0.004 0.001 5.789 0.004 0.001 2.962

ER visit × price man. & adm. 0.002 0.004 0.443

ER visit × price nursing personnel 0.025 0.006 4.105

ER visit × price medical personnel 0.013 0.003 3.914

ER visit × price auxiliary personnel 0.021 0.005 4.677

ER visit × price material supplies 0.006 0.006 0.974

ER visit × capital 0.001 0.003 0.494

Trend × price man. & adm. 0.087 0.022 4.028

Trend × price nursing personnel 0.049 0.034 1.446

Trend × price medical personnel 0.061 0.015 4.020

Trend × price auxiliary personnel 0.028 0.023 1.204

Trend × price material supplies 0.251 0.045 5.544

Trend × price capital 0.027 0.011 2.442

Admissions × Surgery and orthopedics 0.163 0.026 6.192

Admissions × Psychiatric beds 0.015 0.003 4.781

Admissions × IC beds 0.033 0.011 3.105

Admissions × Expected length of stay 0.254 0.063 4.003

Admissions × Neurosurgery 0.034 0.004 7.957

Admissions × Cardiothoracic surgery 0.123 0.011 11.578

aPrice man. & adm—price management and administration.

Table IV. Estimated marginal costs, 2011 (in€)

1st Qrt Median 3rd Qrt

Admissions 1667 1836 1969

Outpatients 528 586 685

Other revenues 0.92 1.13 1.40

ER visits 150 215 335

Table V. Estimated overall and product-specific scale elasticities, 2011

1st Qrt Median 3rd Qrt Total hospital 0.942 0.959 0.979 Product specific Admissions 1.093 1.147 1.208 Outpatients 1.147 1.197 1.291 Other revenues 1.454 1.570 1.727 ER visits 1.635 2.320 2.982 Chain ER visits—admissions 1.059 1.060 1.062 ER visits—outpatients 1.103 1.117 1.125

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However, ER care is often not a single product and is jointly produced with other services, which we dub chain economies. The scale elasticity for this chain varies for Q1–Q3 between 1.059 and 1.062. The chain economies for ER visits—outpatients vary for Q1–Q3 between 1.103 and 1.125. This is substantially lower than the reported product specific scale elasticities.

6. SUMMARY AND CONCLUSIONS

In this paper, we investigate whether it is economically advantageous to concentrate ERs in large hospitals. A cost function model for hospital care, in which ER visits are included as one of the outputs, is applied to answer this question. For the purposes of this paper, both economies of scale as well as economies of chain are analyzed; here, the economies of chain refers to effects of ER patients who need follow-up care in the hospital. This summary is based on the findings we report showing marginal cost of admissions varies between € 1670 and € 1970 with a marginal cost of the ER visits that varies between € 150 and € 335.

Regarding the economies of scale, our results are clear that economies of scale for ER services are present. It is therefore beneficial for hospitals to increase ER services. Because we find product-specific economies of scale for ER services for the full range of hospitals, we cannot give a decisive answer about the optimal size of the ER. The conclusion drawn from these results is that the optimal size is larger than the largest ER in our data set, which equals 75,000 visits.

Turning next to the chain economies, when they are taken into account, the results are less indisputable. Both the distinct chain ER visits (ER followed by inpatient treatment and ER followed by outpatient treatment) face economies of scale but to a far lesser degree than the product-specific scale elasticities suggest. Although the elasticities are still greater than one, one may wonder whether it is still useful to recommend concentration of ERs. In particular when one also takes the transition costs and geographical proximity issue into account. Even though we cannot conclude from our results that the ER inpatient care nexus leads to increased hospital costs, it is clear that chain economies provide a more nuanced picture of cost consequences.

In addition to product-specific economies of scale for ER visits, we find product-specific economies of scale for all distinct services, as all estimated product-specific scale elasticities are greater than one. These results in-dicate that it would be beneficial for hospitals to increase the size of each service. The overall scale elasticities for Dutch hospitals vary between 0.94 and 0.98 implying that, from an economic point of view, Dutch hospitals are too large. From a policy perspective concentration through mergers or closures is therefore undesirable for Dutch hospitals. So there seems to be a contradiction between product-specific economies of scale and the over-all diseconomies of scale for the hospital as a whole. This contradictory result could be cover-alled the economies of scale paradox. This scale paradox explains why, in general, hospitals grow to be too large. There are internal (departmental) pressures to expand certain services, such as ER, in order to benefit from the product-specific economies of scale. However, the burden of this expansion comes at the expense of the hospital as a whole. It may be hypothesized that product specific economies of scale are connected to improvements in occupancy rates (for instance of capital), whereas overall (dis)economies of scale are related to bureaucratic tendencies in large and complex organizations.

From a policy perspective, it does not seem to be wise to implement incentives or measures that lead to con-centration of ERs such as limiting ERs to one or two per region. Although there are economies of scale for ERs, the advantages are offset if chain-economies are neglected. If chain economies are included the advantages of concentrating ERs are much weaker and almost disappear. If we assume that that the concentrated ERs will be situated in large hospitals, any potential economies of scale that arise from this concentration could be elimi-nated by hospital overall diseconomies of scale. Still there might be some small advantages, but they may not balance out with the transition costs of concentrating and less geographical access to an ER, thereby shifting costs to patients. Whereas concentrating ERs initially seems attractive, our results suggest a far more nuanced view point.

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More specificity between the degree of chain economies among services in the hospital would be another topic for future research. For example, certain services such as orthopedics and surgery may be more tightly linked to ER care, whereas other services such as hematology may not be as close. By addressing these specific service chains, research can provide results to address other policy proposals such as downsizing hospitals deemed to be too large or decreasing underutilized capacity in certain services.

In addition to the supply side issues regarding the ER consolidation, demand side issues also need to be taken into account. Geographical access, such as the time to get to appropriate emergency care, also needs con-sideration. There are some conditions such as heart attacks and the golden hour for stroke care in which time is crucial. If consolidation increases average time, the added costs of the possible associated acuity of a patient's illness would also negate any decrease in costs by consolidation. Therefore, the time incurred by the patient also needs to be more closely determined such as including how time is measured—ambulance time or time from diagnosis to treatment.

Our results are preliminary and while leading to certain conclusions may be premature, alternatives can be devised using examples from other health care systems and expanded study, simply closing ERs could be penny-wise but pound-foolish.

REFERENCES

Bamezai A, Melnick G. 2006. Marginal cost of emergency department outpatient visits—an update using California data. Medical Care 44(9): 835–841.

Bamezai A, Melnick G, Nawathe A. 2005. The cost of an emergency department visit and its relationship to emergency department volume. Annals of Emergency Medicine 45(5): 483–490.

Baraff LJ, Cameron JM, Sekhon R. 1991. Direct costs of emergency medical care: a diagnosis-based case-mix classification system. Annals of Emergency Medicine 20(1): 1–7.

Bernet PM, Moises J, Valdmanis VG. 2011. Social efficiency of hospital care delivery: frontier analysis from the con-sumer's perspective. Medical Care Research and Review 68(1 suppl): 36S–54S.

Blank JLT, van Hulst BL. 2009. Productive innovations in hospitals: an empirical research on the relation between technol-ogy and productivity in the Dutch hospital industry. Health Economics 18(3): 665–679.

Blank JLT, van Hulst BL. 2011. Governance and performance: the performance of Dutch hospitals explained by gover-nance characteristics. Journal of Medical Systems 35(5): 991–999.

Grannemann TW, Brown RS, Pauly MV. 1986. Estimating hospital costs—a multiple-output analysis. Journal of Health Economics 5: 107–127.

Kim KH, Carey K, Burgess JF. 2009. Emergency department visits: the cost of trauma centers. Health Care Management Science 12(3): 243–251.

Lancaster KJ. 1966. A new approach to consumer theory. Journal of Political Economy 74(2): 132–157.

RVZ. 2011a. Medical-Specialist Care in 20/20: A Summary, Raad voor de Volksgezondheid: The Hague(Available from http://www.rvz.net/en/view/medical-specialist-care-in-20-20-a-summary).

RVZ. 2011b. Medisch-Specialistische Zorg in 20/20, Raad voor de Volksgezondheid: The Hague. Task force Curatieve zorg. 2010. Curatieve zorg 2.0. Den Haag.

Williams RM. 1996. The costs of visits to emergency departments. The New England Journal of Medicine 334(10): 642–646.

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