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Research issues undertaken within quality management – the overview of selected literature and a knowledge map

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7th International Conference on Engineering, Project, and Production Management

Poland, Bialystok, September 21-23, 2016

70

Research issues undertaken within quality management – the overview of selected literature and a knowledge map

Anna Małgorzata Olszewska

a

aFaculty of Management, Bialystok University of Technology, 45A Wiejska Str., Bialystok, 15–351, Poland, e-mail: a.olszewska@pb.edu.pl

Abstract: The issue of quality management, despite its long history, still remains a dynamically developing re- search discipline and a scientific consideration. Subsequently, this is a very extensive field which encompasses many issues. Thus, this work mainly focuses on identifying research threads undertaken within quality manage- ment in selected periodicals. The article describes the undertaken overview and indicates research threads entailed within the analysed subject matter. Moreover, the resultant list of threads was presented in the form of a knowl- edge map reflecting their coexistence in specific articles. The methods used while preparing this article constitute an overview of the literature and a network analysis.

Keywords: quality, quality management; research issues; knowledge map.

References

[1] Elshennawy AK. Quality in the New Age and the Body of Knowledge for Quality Engineers. Total Quality Management 2004;15(5–6):603–614.

[2] Szczepańska K. Doskonalenie zarządzania jakością: podstawy, ocena, perspektywa [Improvement of quality management: basis, evaluation, prospect]. Warszawa: Oficyna Wydawnicza Politechniki Warszawskiej; 2013.

[3] Liepiņa R, Lapiņa I, Mazais J. Contemporary issues of quality management: relationship between conformity assessment and quality manage- ment, Contemporary Issues in Business, Management and Education 2013. Procedia – Social and Behavioral Sciences 2013;110:627–637.

[4] Johnson K, Philip B. Crosby’s mark on quality. Quality Progress Oct 2001;34(10):25–30.

[5] Standard ISO 9000. Quality management systems – Fundamentals and vocabulary; 2005.

[6] Website: http://www.vosviewer.com/.

[7] Gudanowska AE. Tworzenie mapy wiedzy opartej na tematyce projektów badawczo-rozwojowych na przykładzie województwa podlaskiego [Creating knowledge maps based on the themes of R&D projects on the example of the Podlaskie region]. Economics and Management 2015;1:257–270.

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