Wykorzystanie systemu CRM w kształtowaniu relacji z klientami na przykładzie Zakładu Projektowo-Usługowego HI-EKO s.c.
Pełen tekst
(2) 25 654 289
(3) . 6 ! ! " #59 $%&'()*0+,-,. /9. 6 45 0 ". 1234562789:;<7278<=>?@AB37689C84B9:;>5<D9EF;63D;<:89=;:9 G5623C9H6;<I93C9H>J54F<384B4K7C>L4B<L4MNOPQ7RER ST<>7<4U?@A;:7T9G;:L5<D98;4:7T;G7B;8TE>784=<574:8T< <V9=GD<4U8T<I93C9H>J54F<384B4K7C>L4B<L4MNOPQ7RER. Z
(4) !6 1/9!46W$629 !2X 660 9!Y! 56. 64954"0 9!Y! 564 [84 0 52X\! 9!Y! 56489204" %6 /92%2299, 94"]"2^ "6 2^
(5) [Y !_`a'`.
(6) MNOPMQRJSOOTTRJQRUMNJRVOWQNLWNXKU KLLYLJYLTZJJ[OO[TL J\LTO. . . JKLL. . 34567894
(7) 7 !"# $%&'$(#)*%$%+%*%,-#.*#/0*1%,-#2(+1%,31-'$(4# 0#56578598:4# ;<"=5.>*'1?&-#@AB#CDEFGH#3I#?I. 0.
(8) nopqnrsktppuuskrsvnokswpxromxoylv lmmzmkzmu{kk|pp|um u}mup. 23456785.
(9) ! "
(10) #$" %&'()*+,-.-+ /
(11) ! 01-02-3044+5-+67689:+;5<=>67?+6+,8@:A8B8@+C85D7+EF'GHIJK L M!NLMN
(12) LO+ PQ :69+>::A8@RS@+
(13) T 8SU@5S@U>6@V+6+:S89.W+43-02-3044'X4-01-30445-++ Y9:9S89+@Z,=@5.Z8@+ M
(14)
(15) "
(16)
(17) K #$O[\] L Q =5 K "
(18) JL MM O+ /
(19) MN
(20) L ^ _ KL
(21) N"
(22) #$O` ML !
(23)
(24) LN LM>.A@Z869S89+
(25) K +5@R9.V8-+ `
(26) L
(27) M N . #$J K "
(28) OP L^Q Q !
(29) ! QN K ! J
(30) "M K KM " " O`MJ+! a]b
(31) L N T M LMO/
(32) _J! + M
(33) TMKQ
(34) " L!
(35) M^MK NO+ cM
(36) d+e #$J K JT J"
(37) ,7,U@D<+fgh?+M +5@R9.V8+A+ZR8@SU9D8J J i+ j. klmm. . 0.
(38) ]^_`]abZc__ddbZabe]^Zbf_ga^\g^h[e [\\i\Zi\djZZk__kd\ `l\d_. 23456785 .
(39)
(40)
(41)
(42)
(43)
(44)
(45)
(46)
(47)
(48) !"#$% &' ! (
(49) (
(50)
(51)
(52)
(53) ( ()
(54)
(55)
(56)
(57) *(
(58) (
(59) + + ((
(60) ,-',.'/,00' ! 1
(61)
(62) 2
(63) 3 (
(64) ( *( (
(65)
(66)
(67)
(68)
(69) ' . + +
(70) 4 3
(71) 3
(72) (
(73)
(74) ( *
(75) (
(76) 0/',.'/,00"50',-'/,00' 6
(77) (
(78)
(79) (
(80)
(81)
(82) (*
(83)
(84)
(85)
(86) *
(87)
(88) ' /,
(89)
(90) ( +
(91) (
(92)
(93) 1
(94)
(95)
(96) (
(97)
(98)
(99)
(100) 7 +
(101)
(102) (*
(103) (
(104) ( ' 89:;<=>?@A@>@AB:;C=DB:E;>CF:G;H>A?;IJHK>?ELC;M=C@JH:DC;>NJ=@;@9:;O:B:O;JP;A
(105) (
(106)
(107)
(108) +
(109) 4
(110) ' Q
(111)
(112)
(113) ( +
(114) *
(115) (
(116)
(117) (
(118) ( (
(119) *
(120) *
(121) (
(122) ' .
(123) (
(124) +
(125) (
(126)
(127)
(128) (
(129) (
(130) 7
(131) ' R
(132)
(133) (
(134)
(135) +
(136)
(137)
(138)
(139)
(140) (
(141)
(142) ' S(
(143) (
(144)
(145)
(146)
(147) 7 +
(148) (* ( (
(149) *
(150) ( (
(151) (
(152) ( +
(153) (
(154) (
(155)
(156) ' T
(157)
(158)
(159) *
(160) +
(161)
(162) ' ! 7
(163) +
(164)
(165) ( U,V
(166) ( (
(167)
(168) (
(169)
(170)
(171) 4 *
(172) (
(173)
(174) ( ' ! +( *
(175)
(176) (
(177)
(178)
(179)
(180) ( (
(181)
(182)
(183)
(184) (
(185) (
(186)
(187)
(188)
(189) (
(190)
(191)
(192) (
(193) ( * ( *
(194) (
(195) ' $
(196) +(W X7 (1
(197) * (
(198)
(199) ( 7 ()
(200) *
(201)
(202) 7
(203)
(204) 7 (
(205) (
(206) 7 (
(207) 7
(208) (
(209) Y . Z[\\. . 0.
(210) ¤¥¦§¤¨©¡ª¦¦««©¡¨©¬¤¥¡©¦®¨¥£®¥¯¢¬ ¢££°£¡°£«±¡¡²¦¦²«£ ¦³£«¦. 345689
(211) 5 684 !"#$%"&'()*+,-./+0*1.2)3.0+.3)45-062.307)45-.8 9:9 "#$%"&$%;%;<8 9:=!"#$%"&'207.1.> >?(,+@-A0(,-B,.C.A3)(-.D%!"#$%"&EF GH07I3,()*,7,-B,+.1,4JB5A1B.-3,2B'K!LM!&#$N& ON%K%EG =:PO&QR$%!S%!"#$%"&'()*+,-. 5,D,7-B.-B, >F ET)I3.2UVW'X!#%!"#$>F EEY@-A4J.B,+4ZB3.A3@+,I)I3.2@UVW'[L"#\!%!OO%>] =:^_O%!O;<&!%[O#\X!#X!$%I)I3.2@UVWG EGH+0J.A30(,-B..C.A3)(-.D0I)I3.2@UVW'XONON!SG8 =:`a!bX!$%&!cO&dQRX!S;!e> >f!;OX%"L!X#$"L%!/+0J.A30(,-.D0I)I3.2@ UVW71,CB+2)gh6ijk6O%;< >a%f!$%6ld[Omn6ijkI4'X!L$ >Eac;##\!%!OO%;O#\X&L] >>h7.-3)CBA,4J,/03+5.*(5,A+.IB./+0J.A30(,-.D0I)I3.2@UVW] >Ga%!Md%#$"o#O&dUVW60/B-B.I/.4J,1BIL]p >eqX%"L&X!$%[O&dQR8e Gr@30+IAB/+0J.A3I)I3.2@UVW71,CB+2)gh6ijkpG GH+0/0-0(,-,,+4ZB3.A3@+,I)I3.2@UVWpG s:=m!&[!&!cX!$%[O&dQRF G>j0-3+01,B04.-,!c"O#[Md%#$"[O&dQRFe tuvwxyuz{|}~F 345696 }w {~> }}u{}{G
(212) 5 | ~|{}xw zz}{vx]
(213) 5 | tu~ {v{|}{p
(214) 5 | 6859565 864
(215) 568E8
(216) 5 | 6859565 85 8>E . ¡¢££. . 0.
(217) ¡¢££¤¡ ¥¥ ¦§§ ¢¨ . 23456 89 9
(218) 99
(219)
(220) 99
(221) !"#$%&"'!()!*+%,-$.!'!#/
(222) 0,+)$'%++123 +945
(223) 6789:;
(224) <
(225) <
(226) +,!-)$ +'="$%-!',$2"$*,+)$'%+!$ + 22%$3>?@A.$,!$"&+,!()$*+23B#+-!*,+)$'%+!"!22%$3>?@C)!'+ !,-D#-"!3!%"!)E($ +'2-%!%+!"$,$=!()"AF2-2%'"$,+-!B!"!*,!(+2(=3)E+' G("G=$+',$G=+$)%$!%'"%)H
(227) IJKLMNOPLQRSTUV4WXTYZWR[Y\W]4[^_YVW`]a5`VWY`SWY6]aU`3T5bT[]34\WYcdcecUf[Y3T5Y ][a\TZW_g][a`aTWhYij F%,+-#-"!=$+*"2!+*+#2%!%$+,$%(-$--!',$23%+,-$"!%,!(k,$=!()"- '="$%!"A0"$,2-*+#,+-#-"!%,!'%3)$+#+,+'3!#!(-,!(k3(-+(k
(228) l
(229) 99<
(230) m
(231) n/4
(232) 5n5n 9
(233) 55
(234) ,!$+#$=$'2-%!%+!"!-"E-'- 9l <
(235) o!2%D*"$-!*,$-$%+!+'=3(-+$
(236) )!'"$!)E*!%+,-+E ,$=!()D-!,%+G("+"!(!"A0+#)D%+"%$B*,D+',$G=$"!2*,-)!)E((k /p3'+!q#=!'2-%!%+!"!
(237) ,$=!()"A>-!,%*+#,+-#-"!9nlp
(238) pr9
(239) 2'!s"'"C$%+#!#!q
(240) "s,#!"&+,!()"!%$!%9
(241)
(242) 9l <
(243) IJtu34UXYvwxYZWR[Y3Ry4UcaVUYVW]a5`aTUY6[X[cVUY6]auY6SWV[\WVTyYTY\`]WzWVTyY {|}PL~R3a4Wh4[\WVTWY]USWcZTYg][a`aTWhYj 0"$,2-*+#,+-#-"!+*"23)$,!$-! !#"$"!-+2-$,$ +%$!%3)!'")$2%"2%+%!" -!2%+2+!"$22%$>?@Am
(244) 5 9
(245) 5n5n 9
(246) l95p5
(247) + ="$ &3'()$"!,(k"%$'%3,D22%$3>?@Ao!2%D*"$+"++pr9
(248) 9l5n
(249) !#!q 9l45p
(250)
(251) p5
(252) "$'%,$'+,-G(""(k2%+2+!"!A
(253) F,+-#-"!=$%-,(++ %!'B$3! D!p9l9
(254) 9 9lp945
(255) 59l5p
(256) 22%$>?@-3- =D#"$"$ *+#2%!+(k-!2!#2%+2+!(k-!,-E#-!"3*,+)$'%!"A2%!%"*+#,+-#-"! *,-="B!$%!*+,!--!2!#-!,-E#-!"!*,+)$'%$#,!B!"!22%$3>?@ *,-$#2"D"+,2%"$A
(257) IJ}|NgY3jcjYTYbW`WVTWYXW]RU4TVf[\UY[R]U^SWZecUYaWR]U3YTY yVRcZ[VWSV[^cTY6][ZUR4[\WVUf[Y3u34UXyg][a`aTWhYj 0"$,2-*+#,+-#-"!*,-="B!*+2%!"$",+-)
(258) 678#=!'%,$)
(259) *,+)$'%+!)$2%22%$>?@AF'+=$)-!*,$-$%+!+-!+B$"! !#!q $-*+G,$#"(k+,!-2(k!,!'%$,-+!+rn9
(260) 5n 5l<
(261) ,-$("*+#,+-#-"!p9
(262) "+2'"-!#!q!%$!%*+%,-$-!',$2"$*,+)$'%+!$ +22%$3>?@AF,+-#-"!=$ l
(263) -!"$2-(-++,"$B+*""$2*$()!="2%"'="$%#+%(-E($-!',$23" &3'()+!=+G("*,+)$'%+!$ +22%$3>?@A
(264)
(265) . . 0.
(266) |}~|y~~y|}y ~}{}z z{{{y{yy~~{ {~. 2456789
(267) 87 6
(268) 9965
(269)
(270)
(271) 8
(272)
(273) 9
(274)
(275) !"#$#%&'()*
(276) +,-./0123456.5161,7834.-1-9:;<-37.=>,:-?:;.@34.5<-?:5/79-A53020:-B;3CDEF3G4,079-30H3 IJKLMJNLOPKQRSLTUIVKPJ456=1703W767X34501=1-AYZ9-3[;9?=<597Z95\=,3,317?.-03 LKORILO]V^KLPJ_`UaPTQUIVKPbUJcRcQPM]JO^VJSL`MRJdefghijJkJTU^PaKRMJ_UO`UNONLV^PJ 5?.-\ZUKUJlV`MUKUb`7B3/6.5m-9,730:/5.1592361,@?,397.1@61,5B3,3170765B317.1H6179,73 _`UaPTQVMLjJn70:@49,-35?.-\ZUKUJ04505W23?59:.5Z,3,35=-9234.5=-0;3/6.7m79,73,3 4Yo9,-<01-A53[;9?=<595/79,73020:-B;3CDE3/3p+q3rsfghiJcjJtjJ u2WY.3:-B7:;34.7=234562?:5/7923W283?59?.-:9H345:.1-WHJIJSL`MLPJdefghiJU`VNJ =>@=,HJ4.7?:2=19-A53456-<\=,736534.7=23Z,=-9=<7=?,-<F3v;:5.34.7=234.7A9,-3456?.-\Z,wx3,m3 4.7=73:73<-0:3:2Z?53/0:@4-B39736.561-3W767X3/3:2B317?.-0,-F3+53/6.5m-9,;3020:-B;3 4Z795/7973<-0:3=,HA873?59:.5Z73454.7/95\=,3<-A53[;9?=<595/79,7F3v;:5.34Z79;<-3:-m3 .5101-.12w3:-B7:34.7=23Z,=-9=<7=?,-<3IJ_`VtRJMVbLcQP`cTLPaJ,354,07w3/482/3020:-B;3973 S]KTtaUKUIVKLPJSL`MRJdefghiJ,3.51/Y<3.-Z7=<,313?Z,-9:7B,F3+5976:53020:-B3W@61,-3.51.70:783 0,@3/397:;.7Z92B3:-B4,-3=53.Y/9,-m3W@61,-3456Z-A785367Z012B3.51/7m79,5B35.713W@61,-3 B7:-.,78-B3653W767X397630?;:?7B,3/6.5m-9,73020:-B;3CDE3/3B,?.54.1-60,@W,5.0:/,-3 [;9?=<59;<H=2B3/3W.79m235=>.5923\.565/,0?73,3W-14,-=1-X0:/734.7=2FJ. . yz{{. .
(277). 0.
(278) ¡¡¢££ ¤. 23454678
(279) 478376 76 4 676 !"#$ %"%&'"($ %")&' *+*+, #&- 4 676 73 3.6 .757/ 0123435676893:;<7=893>>34?@A13B61AC48=3D6E65?37F4G3HCE@IJ8?@3?B7@K6A8=IB@343 L6KA@7?BM13HKF@L=NOC4=LG3P?QR3F3A5?@B7@L343L6KA@7?BM13HKF@L=NOC4=L3F64NF@3 CEMK=46O63E12S3KC5Q3?34O6JB?@3437@I3EF?@EF?B?@3B61A?3D?@KF@3N4TI3HC8FS7@A386O=3L6KA@7?BM3 UVWXYZ[\Z]^ _C3K6F3H?@K4NF=3L6KA@7?BM3K@568I?3FCN76O34HKC46EFCB=3HKF@F3`@CB6KE63a@KK=b@MC343 cdef^U]^CEBCJB?@3L6KA@7?BM131NO1MG3g8FCB=37@B3HKC46EF?O3D6E6B?63C3896K6A7@KF@3HCMOQD?CB=L3 B637@L673K@568I?3F3A5?@B7@L343EO1M?L3CAK@N?@38hXij]^^ a6E6B?63L?6O=3B638@5131J4?6ECL?@B?@3CMKCLB=893ACKF=J8?3HO=BS8=893F3CK?@B768I?3B63 74CKF@B?@346K7CJ8?C4=893?37K46O=893F4?SFAT43F3A5?@B76L?3CK6F3NA1H?@B?13N?Q3B63I6ACJ8?37=893 UVWXY[kc]^^ l=B@A31NO1M3L63N4CIS3NH@8=m?AQ3?3E567@MCn343J4?@75@3D6E6o3jYhp\Vqpr^sUptjuvVw^ N6L=L343NCD?@3I@N7374CKFCB=n37K46O=3F4?SF@An3A7TK=343EO1M?L3CAK@N?@3HCEBCN?346K7CJx3 86O@MC3HKF@EN?QD?CKN746n3M46K6B71IS837=L3N6L=L3LC25?4CJx3I@MC3KCF4CI1G3_K6863D6E68F63 1J4?6ECL?O63?N7C7Q374CKF@B?63EO1MC7K46O=893F4?SFAT43F346K7CJ8?C4=L?^uWkV\vXwk^\X^UZ\uj^ HKF@EN?QD?CKN7431NO1MC4=89y]^ z63L?@IN8@3B6KCEF?B3B61A?3C3K@568I6893F3A5?@B7@L3146263N?Q3{A6BE=B64?QG3^ |C34O6JB?@376L37F4G3{FACO63}CKE=8A63I123435676893~;<7=893HKC46EF?O63D6E6B?63437=L3 F6AK@N?@G3z3D?@M?@L38F6N137C34O6JB?@3D6E6B?63NFACO=3}CKE=8A?@I3N76O=3N?Q3HCEN764S3EC3 D1EC46B?637@CK??3L6KA@7?BM13K@568I?G3OT4B@3CDNF6K=3AK=7=A?3L6KA@7?BM137K6E=8=IB@MC3HKF@F3 iuX\tZ\XiukY^XtXYhZ^vpf^^ sptivXZ^vVpUVvZYh\Vr^ qV\VUXWkhXY[Xr^ CK?@B768I63B63HKCE1A8IQn^ HCE@IJ8?@37K6BN6A8=IB@G^ _CEAK@J5?x3B65@2=n3?23E=46M68I@3NA6BE=B64NA?893D6E68F=34=46KO=3E12=34HO=43B63 B61AC4@3KCF4626B?63?BB=893617CKT4n3HCB?@4623NS3CB?3617CK=7@7@L3437@I3EF?@EF?B?@G3 . c^v vp^]r^XUuVvk\q^UVWXY[k]^p\YVsY[X^k^ivpipX\kV<^ZtX\kV^UphihVUhp\Vr^ZtX\kYvp^]^]^VYur^^. ^y^^^XUihXX^y^U]r^i]^f]^ ^^|6L2@n3NG3~G^ f^ ^|6L2@n3NG3~G^ . . 0.
(280) ¡¢£¤¥¡¡¦¦¤£¤§ ¤¨¡©£ © ª§ ««¦¬¡¡¦ §®¦¡. 234567849 5
(281) 8 34 86 3
(282) 67696 8 4 437 47
(283) 96 356 5 56744 789 3
(284)
(285) 86679 9 745696 356 858 !5 8 "#$%&'%() *+,-./-/0123456789:;<=6><=?=>@6ABC,+DEFGH.AIFDGJDHK.LCMAGNKFOP . . Q3!74R S4 TU V63 9 3 6U W49 X6
(286) 4
(287) 4569 YZ[\]&$%^_`a`%^`_&%bc[\]Z&$d'Z_e)f)g%d"b c]^a`]Z]hiijba)klYkm). no%d&$%63 9 3 6 47356 4 368 5
(288) 8 34 5 89
(289) 5 96 45!5 X47 6769 5 86 3
(290) U V4p96 53!p9q r 8968 4347 !5 67658j) stuFNGMFCNKIFCB.vCMAGNKFO.CFw.xPMDyC,KFO.zMIPJ.{uvx|-. }^~]&$%_^(]#&]5438496 5 X48 6 6 YU 6 X48 86 6768 8. 85 369 4 9U X!9
(291) 8 66 748 96 45 8. 69!5 794849 U 69 86
(292) 4 3X 4 78
(293) 96 45!5 `%Za`[a'"$d
(294) 349 566U 9 676 96 45!5 8 3X 4 456 X458696 3 6 78 36 448 9 U 9 676
(295) 6
(296) 74 969 68 43 89 . X389 5 5 U stFOBIP,NMCBKCF.DyIIB.I.*GBCNKIF,yKJ.vCMAGNKFO-. 248 454 8
(297) X! "$%^_Z]&[^`%`\^$]&]][&]`e^]&$%#\d__#_]&]%(%&'Z 369U 236 67658 348X484 4 3U 4 3
(298) X!9
(299) 8 74 8
(300) X4 . j 6p
(301) U U. . . 0.
(302) ¡. 3456789
(303) 479
(304) 8
(305)
(306) 5
(307) 3
(308) . 9
(309) 8
(310) 9
(311)
(312)
(313) 4 !
(314) "5 9#
(315) 4 #
(316) 3$
(317) 8%45
(318) &
(319) %4 #9
(320) 4& 4'7
(321) !
(322) ( )*+,-./012+314452462789:-;/<=>2 ?845
(323) @4397
(324)
(325) %8 4
(326) &
(327) %88
(328) ?3
(329) ?744
(330) 4A
(331) B74 4# 7
(332) 3
(333) CDEFGHEE(IJKFGFELMNLFOG(P(QFGRNJFF(F(SLOTUVORK(WGFXHMEFLYZ([MO\HEOMOPFH(](O^D( DGFPHMEY
(334) 486
(335) 8 6
(336)
(337) 759
(338) '
(339) %_
(340) 47
(341) %4386797
(342) 3
(343)
(344) 8
(345) #
(346) 5
(347)
(348) &4'7
(349) 5!
(350) `9
(351) 3$
(352) 4
(353) 8 4
(354) 8%45
(355) 459
(356) 44# 9
(357) 53
(358)
(359) 34_
(360) 4
(361) #
(362) 7& !( )*a89b89.2cd0/<-002+314452e2f+g>2 [MOPNJ]OGH(hM]H](L
(363) 8 4# 9
(364) 9
(365) 3
(366)
(367) 8
(368) #
(369) %8#9544
(370) %443459
(371) 48&
(372) 4 7%7&
(373) #
(374) 7& !( )*i-j802f</b-90/;k>2 l%5
(375) 3789
(376) 8
(377) ?
(378) 9#
(379) &_
(380) %4A4
(381) m
(382) 9
(383) 4 6 65
(384) 8 7867
(385) 8 9
(386)
(387) 3 7
(388) 3
(389) # #
(390) 5
(391) %88
(392) 74
(393) 7
(394) 53
(395)
(396) 48&
(397) #
(398) 7&
(399) n 9
(400) &
(401) 8
(402) 8 78679!( )*o-<;-926492p-58;/4<01/q2789:-;/<=>2 l54n4 9
(403)
(404) 88638 9
(405) %88
(406) r3
(407) @!
(408) ?!
(409) 3
(410) 4 7 &6
(411) _
(412)
(413) %447
(414) 4
(415) 4'7
(416) 3
(417) !
(418) ( 384
(419) %4 #978 9#
(420) 54
(421) _
(422) 83A 4
(423) 4 7%7&
(424) #
(425) 7& !
(426) s &
(427) 38 6
(428) # &
(429)
(430) 38 &
(431) A 97
(432) 3A 7&
(433) n 4
(434) 4!
(435) r
(436)
(437) &
(438) 3789
(439)
(440)
(441) 438 54
(442) _
(443) %4%4897&
(444) 9&' &6797
(445) _
(446) 3 &
(447) 4 7%7& !
(448) `35
(449) B!
(450) "##4
(451) #4n 9#
(452) &
(453) %7989&
(454) 83A 4
(455) 4
(456) 83
(457) 39n
(458) 8# 9
(459) 8743867
(460)
(461) 9
(462) 6
(463) 384
(464) 39 # 78
(465)
(466) 8&
(467) %4578
(468) 8
(469) 5 &
(470) 9
(471) 6
(472) 384
(473) GFHhMHTY]YtGHuZ( ( v76
(474) % 8&
(475) 78
(476) 4#% &
(477) 3A 7&
(478) #
(479) 7&
(480) 8 9
(481) &
(482) ( wZ(CHMMYx!
(483) `35
(484) 4
(485) DLOMN(KNMUHLFGy(MHRNTtF(O^HtKDtH(]JO^YTFH(URFHGLNz(UMHOPNGFH(MHRNTtF(
(486) 3
(487) 4
(488) 6
(489) %4%88
(490) &&
(491) 7 65
(492) 847 !( 384
(493) 8 n4 6
(494) %4_
(495)
(496) 4
(497) 34
(498) 4
(499) 83
(500) %8 45
(501) {!
(502) "|GMOOEz( 4888&67
(503) 354'}
(504) 4
(505)
(506)
(507) 4_
(508) 4
(509) 7&
(510) n
(511) 8
(512) &4
(513) % #
(514) 8 49#
(515) 48
(516) 8 _3 5
(517)
(518) %43' 5
(519) 4
(520) n
(521) 44
(522) 9#
(523) 4%
(524) _
(525)
(526) 8344
(527) n3&
(528) 8
(529) 4
(530) u. (~DKKHEEOG(Zz(OLNR(HRNLFOGEVFh(NMUHLFGyz(YJNPGFTLPO(CDLLHMPOMLV(HFGHKNGGz( \OMJ(z(EZ(Z(. x( CHMMY(wZz(HRNLFOGEVFh(NMUHLFGyz(IKHMFTNG(NMUHLFGy(IEEOTFNLFOGz(VFTNyO(z(EZ(xZ(. . . 01.
(531) stuvswxpyuuzzxpwx{stpx|u}wtr}t~q{ qrrrprzppuuzr rrrzu. 2345689 3
(532) 3 6 69 6 9 !!" 6 #83 9969$ %&2'"2(&(')&*+,-.),'2'/ 01 6 58 23$6 13$9 3 33#481 $6198 ,' 5&6*!.),'2&*%!"2&(,),7!%8)".6,9:!);<=>?86
(533) 4 6 13$69 3 821@ $ 3A654 69668#362 19$ 6 38 #43A691 6 ?43A54 9?8@64# 68B64 6 98$ 6 # 6651 68 3 932536#3 38?13=C1?9 683B168 6 41 43 .),'2'/!&-(6.!&&%!(, 3B4569?8 63#913@54 6 54 9?8= D 613 4 33A 23986134E=F65>=G1 H=I33J 56 3@15 9 #1 43
(534) 93A 8?A#961?8
(535) 61?9368 6#83 98$
(536) 8 1384335599#33 # 6918 1 43 @68 #2 =K#9613 65#31?8 4
(537) 4 83 @ 616#@ # 68 1 43619 38 9 13@#2#3 9 @6448 =I4 3 9#68 83 @64486J 54 3 91661 6 5@ 935@6146J= L643#96131?8 48 J485 8# 68 23@15 9 #1 43=D56 1883#4836 4 9 9 @9>=M3 4N=M65685=OA56 3 1 8 #3 9861 85?854 9@6193A83 @ 346346J616 51 J4 8196JB56 6JB9861 919 3A4?8 683@19 1@PQ N 5894 139663A8 J 3 233 963J R=M6 6S5 6
(538) 59?1 9838$81648?98?138196J16 #59#
(539) 16 41 $6198 36 68 43@@643$54 9 63 6# #89861 #9 3 ')&*+,PP I395 1 986 6834 3 23 6 38?4 A3
(540) 59?1 *&&.2'6"26*-'5)&.!*'%*+,/&.'2,T8')&*+,2+PUV WX # 69 1@683A159 1986163A1 43
(541) WX 468 89861 1 4354 9?861A8?45?8 683A
(542) WX# 68 8196J1 $6198A2# @ 9A9183A1 43 8196J683@54 9@
(543) . !!!"YZ'[,*'9&&T'/'2&59&.'2,TY9&\('))9&*/,))&Y]2'PHHQY"P^< < !%8)".67_Y:!);97Y_')&2,!",%9&.'2,TV`!",2,!,T;!2'a828'Y7!8&)!;b8",'""Z2&2'T6Y. PHHQY"P PQ7!8&)!;Z2&2'T,*9&.'2,TY_!22'5&/PHHgY"PQhiPUQ _65')9,_!.!(".,Y9&.'2,T%&2'".,Y9&.'2,T,_6'.PHHhYHY"h PP M6 6S5R=
(544) E683@15 9 ##
(545) K5 @j566@8L6#kllm
(546) =no= PU F@4
(547) =no=. H c-!.&"d,Z&'9Yb8,)5,T_')&2,!",%`)&2;!/"]!"8/'9&.'2"Vef&)8'&,e%%!&*Y. pqrr. . 00.
(548) klmnkophqmmrrphopsklhptmuoljulvis ijjwjhwjrxhhymmyrj jhzjrm. 356789 8
(549)
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
(551) JK L8@ 6%',.B!,#3.=#$#'"/#0"-.##-"#(7"',EMN #!B0#,"/!.$""/%#$#",!1-"2,"3##'#"$ &"'"#!1=$',"#%'=3-.#-0#,!2,.%",##%""/0# >?. O#$H#%#"#9"2,M!;"$%"/",=7%#!.#8*#$9"":#%-, $,$2+$#!'!.;"!&"#!9=6='#.PQRQ 7@ S LL6TUU999@LV8
(552) @ U6 J8 WU
(553) 7 K VK7XU6 J5SUYJK5UIZ. [5
(554) [
(555) 7 @6WY 5@ \]^@ >C 8-6(=N'*_(=M#%`(=)*a(=;#"*=6%/!"b$." cde d875I898 fggf 5@ fg@. hijj. . 01.
(556) . 345678 4 87
(557) 3
(558) 7 7 4 7 3 !"# 87 64$%7 6 4 47 3454 8 4 47 4 & '7 7
(559) 74( 4 4746 7 4 4 34$8$
(560) 347
(561) 4
(562) $ 35
(563) 3 4
(564) % 74 36) 34$*3 7 3 4 47 4 87 777 * 34 6
(565)
(566) 7 4 7 68 64 4 3 64 6%7 7
(567) 45+4 3 & & ,-.-/012345367489:;<:=>?@9;A;B=9:CD>E9;F;EGH:=:; I46 7 +
(568) 4 4 3 4 36*3 J&KLMNOPQO&NORLSTQ&K&MRQOUVLWQ& 67 3% 6% 64 34 6 3 44 3 4
(569) 74 #
(570) 77 7 $ *
(571) 7 87
(572) 7 $ 7 37 4. 7 3476) 3 7 87
(573) 7
(574) 46) 4 ( 47 45.
(575) 7 % 3 7 7 X Y 7 Z 7 # !)4 )7 7 % 3 ! 47
(576) #
(577) 7 3 6) 76) 6 6) 47 45 76) 76)[\& ]473 46) %
(578) 4 5 47 684 4 78 6)564
(579) +64 47 4 87
(580) 378 7
(581)
(582)
(583) % 74 3$ 3*%65 47 7 3 $6$ 3 64 3 34$7
(584) + & 4 734
(585) 87 77 47 ) *3 4 4 73 5 7 7 7 8 $ 685 74 3$ 8$6$ 67 4 5 68 3 4 4 78
(586) +8$678 * 3%$ 685 47 87
(587) 378 684 45 47 3 $ 3 $ 3*%65 47 4 4. 4 6% 4 *3 73 5 6) 8^
(588) 364 7 68 4 6 3 44 3 4 4 684 4 7
(589) 44_\& `764 87 %$67 47 76) +*3 376) 7 4 77 3 4 844 $^ 8 ( +% 47 4 74 3 87
(590) 7 3 47 68 8$6 + 3 8$6 OaOMV&PbUONcQQ&dNbP\&\ef\& Y473 4
(591) 4 6. 4 47. 38 4 3
(592) 7 764 *3 348$6 NORLSTO&K&MRQOUVLWQ&J&67 346) 6)
(593) $66) 3 4 67*3& ; ; . & gNQaaQU&h\i&jkPVlWON&mlbLRbVbi&nlJ&Vl&oLNU&pVi&nlJ&Vl&qOOr&pVi&hlPPObstLPP&]kuRQPvONPi&wLU&xNLUSQPSl&yy_i&&. P \&z{\& [& jlRcLVO&|\i&wVOJLN}&q\i&qQUPORRL&~\i&jkPVlWON&OaOSVQlU&&wVk}b&la&VvO&wVk}OUV&|LNMOV&pU&pNORLU}i& 7 4 Z #74 \&z{\& _V Vl&p\i&|LNMOVQUc&NORLSTQ\&qlUSOrSTL&Q&PVlPlJLUQOs&Jb}LUQO&NlKPKONKlUOi&b}LJUQSVJl&j\&n\&tOSMi&LNPKLJL& zei&P\&ees\& . . 01.
(594) `abc`de]fbbgge]deh`a]eibjda_jak^h ^__l_]l_gm]]nbbng_ _co_gb. 456797
(595) 65
(596) 5 . . !"#$%&'()*+$,(-&./0&1234-&5/0&627724+34-&8/0&9-72+)$4*(),&.2:-+)4;0&6<==>?@A?=BC>DE>FGEEH IJJK?LHMLNIL. 1$O3P*Q3&3*R4-:&,-Q-4+RS-&*Q-TU&!P43V(&$W*Q2!O0&42&:+!3V(&,Q-"*)XW)$*+O$& Y$P-&,$O2"Q)U&*O$S-&"Q)2#24)2/&Z2P"3&Q&*Q-TV)R& 34:!O&O3Y2;2&)4"3O)"R274)-& $,2V$O24-;$&,724R&"Q)2#24)2&O&Q27-P4$TV)&$"&S-;$&*,-V3[):)&)&V-7!O&VQ\*+:$O3V(/ . ]^__. . 01.
(597) ¡¢¢ £. 3456784.
(598) 444 6 !"#$% &'7.
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`QabcdefgQh^WfXc]iQbd]<5:<?1F1.?1541LB>-5.15>-275A3A9F1.?-5<1>IA3/757582?-./1J5 A3.?81LB>-E95<589462-8;9A-L5A;6@F601>35<560<-:;?OG?90;/A-4C5jP-8/5<1>IA3/7549N.15 A3A9F1K56960<-<560<-A?:3A1.?-569/0<-G582?-./15?5<19P-09A1.?-5609:78/7560<-A3N;<1LB>-E95 kflbQb_efhW[]XW]mQ q1L-P-8/3A.?-L;<B5P904B54108-/?.E75L-;/54108-/?.E5609A1:<9.3560<-<582?-./@A5P?043C5 r2?-.>?J58/@0<35<1L47LB59:69A?-:.?-5;<><-G2-5.15:01G?.?-529L12.9=>?5R03;C5SCTU5=2B5A5=A?1/5 &'7 :9G0-596?.?-595P?04?-5?5L-L5609:78/1>IJ50@A.?-5;601A.?-509G?B5/9569=0-YXW_ZQckmsQYZtcdZg\cbdeZiQ nop"#$% P?2?-5?51E-.>L-C5q12-N35A:09N3K5621.54108-/?.E9A3541LB>35.15>-27569601A?-.?-5A;6@F601>35<5 69=0-:.?814?J5.?-5<1694?.1LB>595>?BEF34549.?/90?.E75A5<1>I9:<B>3>I5609>-;1>I5?5 9:69A?-:.?45.18F1:<?-5P?.1.;9A34CQ v9601AO589.870-.>3L.9=>?549N-5<16-A.?K5;/1F1J5:F7E9/-04?.9A15?5;601A.15A;6@F601>15<5 :9;/1A>14?C5w3.-85/-.5A59;/1/.?>I5><1;1>I560<->I9:<?5601A:<?AB50-A927>LOC5,I1018/-05 <A?B<8@A5<5:9;/1A>14?5<4?-.?15;?O5?5;/A10<15:7N-549N2?A9=>?J58/@0-5A341E1LB5 &'7 adefadb[]YefXW]Q]h_kWQ4108-/?.E9A3>IJ541LB>3>I5.15>-275;/A90<-.?-5601A:<?A?-5 po+u%$% 610/.-0;8?>I5?5:F7E9980-;9A3>I5<A?B<8@A5<5:9;/1A>14?C5x18?-569:-L=>?-5:9503.875 :9;/1A>@A569:.?-;?-51/018>3L.9=K59P-09A1.3>I560<-<560<-:;?OG?90;/A95609:78/@AJ56960<-<5 9G.?N-.?-5>-.56@F609:78/@AJ5<4.?-L;efXWfQ_e]t\QWQhbtec\QYbtc][ZQbd]eQhbyzbdcQWQ G-<6?-><-H;/A950-12?<9A1.3>I5<14@A?-HCQ V<?=5L-:.345<5.1L?;/9/.?-L;<3>I5?5.1LG10:<?-L569NB:1.3>I5<1;9G@A503.875L-;/5:9G03J5 &'7 A3 ::1.35601>9A.?8C5q12-N35614?O/1KJ5N-5;69F-><-H;/A95;?O5;/10<-L-5?5L7N5:<?=5 {'8|46'8 .128-N;<3/516F0><93.E395?/599A3 K5:9G0-5?5/01P.-5609E014354108-/?.E9A-J5<1>IO>1LB>-569/-.>L12.3>I5 nuo%"#$% 601>9A.?8@A5:951.A1 E1N9A1.?15;?O5A5601>OCQ 581N:-L5G01.N35?;/.?-LB5A1N.-5?.;/3/7>L-541LB>-5A6F3A5.15:<?1F12.9=K560<-:;?OG?90;/A1C5 &'7 q12-N35621.9A1K59:69A?-:.?-5:<?1F1.?154108-/?.E9A-541LB>-5.15>-275/A90<-.?-J5><O;/95.?-5 %n}!%o%!~ F1/A3>IJ50-21>L?5<5/34?5?.;/3/7>L14?C5q12-N3560<35/345614?O/1KJ5?N5/18?-5:<?1F1.?15.1:-05><O;/95 7'8|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r9.>-6>L15?5;/9;9A1XWfQ[ZY]XWfQdbetefdebXfiQZY][XW_c[bQmQmQf_hiQ ]dte][]QiQtmQmQ Q. . . 01.
(600) lmnolpqirnnssqipqtlmiqunvpmkvmwjt jkkxkixksyiiznnzsk ku{ksn. . 456797
(601)
(602)
(603) . !"#$%&'()*#+',%-./%0123,%4./%516613*23,%7./%8,61*(#3)'(+%-19,*(3:/%5;**,<#*'%=,(3,>133/%?@ABCD EFFGHIJKKJ. LM,N(>%1)+,9*,>%>19,*(3:;%,61NO(%+M,!)*1<(132>%<%>#!,6;%;NM#32N'%M,%)M9#"2%<% &13P(,6!%O,)*%M(3*,:#<13,%!M(1"13(,%<%*M,N'%#Q)M11N'%*OERJS TUV19#WX/ TUBQ)";:1%96(,3*1/ TUYZC[\]^_`J a%+M,)M"#WN(%*19*#<13#%*,%#Q)M12%#)#Q3#%(%3(,%1316(M#<13#%*,:#/%b,%<)M2)*9(,%*M2% #Q)M12%)(c%+M,3(91Od/%1%+613#<13(,%<%3(N'%!M(1"13(1%>#b31%M(3*,:#<1X. 7M(c9(%3#<,>;%#!92N(;%>#b31%NM,+1X%!#!1*9#<,%+#P(*2%M%)23,:((%<23(91OdN,O%M% P19*;%)23N'#3(M1NO(%(%9#>+6,9)#<,:#%+613#<13(1%!M(1"1e%)9(,#<132N'%!#%<)M2)*9(N'% ]CM,N'%#Q)M1<. . . 0f L1>b,HIJGGghhJ. ijkk. . 01.
(604) ghijgkldmiinnldkloghdlpiqkhfqhreo effsfdsfntdduiiunf flvfni. 3456869
(605)
(606) 4
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`RU#B1GaabccG. deff. . 01.
(608) . 345679
(609) 49
(610) 34
(611) 4567 6
(612) 6
(613) 9 94469
(614)
(615)
(616) 5 7
(617) 66 !
(618) " #$
(619) 4
(620) 6 4%& 9
(621) 67
(622)
(623) 7&49 6 4
(624) $& &' ()*+,-+.,/0*123),4)5627),3892:;6,<=>?@<ABCD=@=ECFGHI<JKL=FHMCNO<, '. ' ' P#5Q4RS4T!3 6
(625) 67
(626) U46
(627) &4&49
(628) 6V'WXYZ[\]'^_`a`]^`_[]b'cXYZW[\deW_'fg'hg'i]djb' cZ^a`ZWZ'kllmgb'ag'nmVnng'. ' o 9
(629) 5 p6 76
(630) 6&69 45679
(631) 67
(632) 665&
(633) %
(634) 4&94' q454%
(635) 6& &
(636) 9 4567
(637)
(638) 6 6&9 &944 6q r_Xs6t q45
(639) 67
(640) Q445 667
(641) 6 Q#964%& 4%6 6 6&94klu' vwY_aeZWdZx\b' vwjs\][eZx\b' vw 6&949696!' vw 6&94696' q 6&94 9696 4%6 6 67 6 49
(642)
(643) ! 9 5
(644) Q
(645) yz[jd{_[Zs[Xx\'_^Z`'\[[Xx\'jszd`_WXx\'{]Y[_aejZx\'^X[jzg'|Z^e[]^aeW_'6964 4 46! 7
(646) &6& 6
(647) 64 4#7 4
(648) 6 ' } 544%549 4567!%44#$
(649) $~#$ #967
(650) &94 Q 6&&4q45
(651) 67
(652) Q49&94
(653) 45679& &
(654) 6 67
(655) 6 Q#96Xku' . kl' $6b'ag'mmVnng'. . . 01.
(656) STUVSWXPYUUZZXPWX[STPX\U]WTR]T^Q[ QRR_RP_RZ`PPaUUaZR R[bRZU. 356789 6 5
(657) 78
(658) 9 6 356789 6 5
(659) 8 69 87
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
(661) J89 6 #5!* !) %!*"8@"(">*($, *)+, $*+"(/'$, #)*" #7) ,)!&5 (# :"!),):< +)*'*):' #)*" !657))+)$'1#"6$'1&"'(+&*#",**$,5'#*+",$*+5.)%"#$,*" !)0$"*5"5;"*"&)("&*):'+&*#G8)!(:'#"+,5"%!-0)#) !) $;+"'(#$&5 "/!"*"%"#):')"*"$#,5 %)$##G )"'&G *" #)*"#):'.%)%+)"*,)'*$'1-)!%)!*,&,*#",$*+5 )"#""*"'*#5,6"*$'1!"6"A!)0)*"0$'G8. . ?KL",> MHNMO ??L",> MHNMO ?H L",> MHNMO. . PQRR. . 01.
(662) }~}zz }~z~|~{ {|||z|zz| z{|. 3454789
(663) 89
(664) 9 8
(665) 989
Powiązane dokumenty
„konkurencji” tworzenia usług na rzecz zagrożonych wykluczeniem, ale jako jednostka realizująca reintegrację społeczna i zawodową uzupełniając działania
I ci bowiem, którzy wyszli z Jego szkoły, przede wszystkim zaś najstarsi [z jego uczniów], rówieś- nicy Pitagorasa, jak też ci, którzy jako młodzieńcy uczyli się u Niego,
Ten zaś obdarzony przez Boga mądrością kniaź Ruryk był w piątym pokoleniu od Wsiewołoda, jako też napisano o sprawiedliwym Hiobie — od Abrahama.. Wsiewołod bowiem zrodził
Więcej możliwości porozumienia się mają kobiety, im wyższe jest ich wykształcenie, chociaż z drugiej strony brak im czasu na kontakt, któ- ry występuje częściej jako
Due to this chiral coupling between the circular nature of the emission dipole of the valley-polarized exciton and the local direction-locked transverse optical spin, emission
Tak więc wszystko to, co składa się na zawód pracownika socjalnego powinno być oparte na wiedzy dotyczącej metod i technik pracy socjalnej, procesu pomagania, a także na
A jest w zwyczaju, że jeśli wprowadza się do obiegu naukowego nowe pismo, to na początku wyjaśnia się jego ideę, program, prezentuje cele i sposoby ich realizacji!. Tutaj
8 W zam ykającym książkę Zakończeniu autor przedstawia przykładową listę problem ów, które pow inny zostać podjęte, dotyczących m.in. św iadom ości