Application of Lean Management Methods and Techniques in Non-Production Departments of Selected Enterprises – Results of the Study

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APPLICATION OF LEAN MANAGEMENT

METHODS AND TECHNIQUES IN

NON-PRODUCTION DEPARTMENTS OF SELECTED

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0DWHXV]3RGRELþVNL Abstract

A growing number of implementations of the lean management concept and WUDLQLQJ FRXUVHV FDUULHG RXW E\ YDULRXV HQWLWLHV ERWK SULYDWH DQG SXEOLF are the evidence for the growing interest in lean management of companies operating in Poland. At the same time the literature turns more and more attention to a certain universalism of the Japanese concept which refers to the possibility to apply lean management methods and techniques not only LQ SURGXFWLRQ GHSDUWPHQWV )RU H[DPSOH LW LV DSSOLHG LQ ORFDO JRYHUQPHQW XQLWV QRQSURILW RUJDQL]DWLRQV EXW DERYH DOO LQ YDULRXV IXQFWLRQDO XQLWV +5DFFRXQWDQF\VDOHVPDUNHWLQJ7KHSXUSRVHRIWKLVSDSHULVWRSUHVHQW DQG FKDUDFWHUL]H OHDQ PDQDJHPHQW PHWKRGV DQG WHFKQLTXHV XVHG LQ QRQ SURGXFWLRQ GHSDUWPHQWV RQ WKH H[DPSOH RI VHOHFWHG HQWHUSULVHV 7KH DUWLFOH presents the results of empirical studies conducted in Polish business practice. SURGXFWLRQFRPSDQLHVZHUHFRYHUHGE\WKHVWXG\ZKLFKPDGHXVHRIDQLQ depth interview.

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1. Introduction

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