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Przywództwo 100 pkt.

(10%)

Zarządzanie ludźmi 90 pkt. (9%)

Polityka i strategia 80 pkt. (8%)

Zasoby 90 pkt. (9%)

Procesy 140 pkt.

(14%)

Satysfakcja pracowników

90 pkt. (9%)

Satysfakcja klientów

200 pkt.

(20%)

Wpływ na społeczeństwo

60 pkt. (6%)

Wyniki działalności

150 pkt.

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